Monitor business services and track them against business objectives

IBM® Tivoli® Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.

Tivoli Business Service Manager features:

Key performance indicators (KPIs)

Service dashboards and reports

Intuitive management tools

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IT service management

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