Operational insight helps city leaders manage a safer, smarter city

Intelligent Operations Center
for Smarter Cities

IBM® Intelligent Operations Center provides an executive dashboard to help city leaders gain insight into various aspects of city management. The executive dashboard spans agencies and enables drill-down capability into underlying agencies, such as emergency management, public safety, social services, transportation, or water. IBM Intelligent Operations Center enables cities to manage large complex environments, communicate more effectively with citizens, understand the state of the city and collaborate between departments. Intelligent Operations Center saves cities money by reducing staff needed to make decisions and by more effectively deploying resources.

IBM Intelligent Operations Center enables you to:

Monitor citywide operations and respond to events and incidents based on inputs received across agencies

Involve citizens and businesses in incident reporting and resolution

Gather and analyze citizen feedback using social media

Manage a broad range of city operations

Deploy rapidly with minimal IT resources



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Executive dashboard to view condition of city and quickly assess critical issues to be addressed

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View and analyze citizen sentiment via social media on city plans and projects that will impact them

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View problems reported by citizens in a neighborhood and resolution status

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Standard operating procedures for response to emergencies and incidents

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IBM Intelligent Operations Center

Operational insight helps city leaders manage a safer, smarter city

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