Preserve online customer interactions for dispute resolution and fraud investigations

IBM® Tealeaf® cxVerify preserves a record of online customer interactions on a website or mobile device. It helps online businesses maintain highly reliable records for dispute resolution, fraud investigations and audit and compliance purposes. IBM Tealeaf cxVerify provides a thorough, accurate snapshot of entire customer sessions to maintain a permanent record of customer online interactions and transactions.

Tealeaf cxVerify enables organizations to:

Preserve records

Capture and store a digital receipt

Work with mobile or website data

Gain more control


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Tealeaf cxVerify allows you to take a defined group of customer sessions and export them into a document management system.

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Tealeaf cxVerify allows you to take a defined group of customer sessions and export them into a document management system.

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