Customer behavior analytics for web and mobile applications

IBM Tealeaf Customer Experience on Cloud

Identify possible customer issues and discover root causes.

IBM Tealeaf Customer Experience on Cloud

Identify possible customer issues and discover root causes.


IBM® Tealeaf® Customer Experience on Cloud is a software as a service (SaaS)-based analytics solution for web and mobile applications. It can help you understand and improve the overall customer experience by analyzing behavioral problems from large and complex data sets online and on mobile devices. IBM Tealeaf Customer Experience on Cloud includes numerous ready-to-use reports and dashboards and offers customizable reports and dashboards for more specific analytic needs.

IBM Tealeaf Customer Experience on Cloud provides:

An IBM managed cloud environment for Tealeaf

A powerful data capture approach

Reports and dashboards with an advanced user interface


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Track key performance indicators on the customer behavior analytics dashboard

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Access the reports feature to check the abandonment rates

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Use the session timeline to discover where customers are struggling

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Create an ad-hoc report that shows all abandoned sessions

Track key performance indicators on the customer behavior analytics dashboard

Track key performance indicators on the customer behavior analytics dashboard

Access the reports feature to check the abandonment rates

Access the reports feature to check the abandonment rates

Use the session timeline to discover where customers are struggling

Use the session timeline to discover where customers are struggling

Create an ad-hoc report that shows all abandoned sessions

Create an ad-hoc report that shows all abandoned sessions

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