An e-commerce cloud platform for enhanced customer shopping experiences
IBM® Commerce on Cloud delivers an extended e-commerce cloud platform to help businesses quickly establish and enhance their online presence. It integrates marketing, selling and fulfillment with e-commerce capabilities from IBM WebSphere® Commerce, IBM Sterling Order Management and IBM Sterling Configure, Price, Quote. IBM Commerce on Cloud helps small and large businesses quickly start, grow or upgrade their e-commerce capabilities providing powerful business user tools for faster, easier site management. It offers the flexibility to move between cloud and on-premise deployment models as business needs change.
Commerce on Cloud features include:
Built-in web store templates and application integration
Streamlined order management
Personalized customer offers and promotions
Provide all the features, models and best practices necessary for a direct to consumer online stores. These storefronts offer rich capability from advanced faceted search and mini shopping carts to integrated inventory availability and product comparisons.
Reduce time to market with prebuilt direct-to-consumer web storefronts
Complementing the web storefronts, the mobile storefronts provide a base for offering your customers a compelling mobile shopping experience. Customers can browse products, create wish lists, add items to their shopping cart and complete the mobile checkout process. Orders placed use the mobile store locator during checkout, allowing customers to pickup their items in-store when the order is ready
Extend shopping to smartphones and mobile devices with prebuilt mobile stores
Enables merchandisers to maximize sales revenue and profitability by providing tools that give them the ability to optimize the promotion, packaging, categorization and sales of individual products, catalogs, categories, and brands.
Optimize catalogs products and categorization with merchandising tools
Enables marketing managers to maximize the value of all consumer and business relationships by offering powerful yet intuitive tools that deliver highly personalized campaigns, advertisements, and promotions while measuring the effectiveness of each initiative.
Deliver personalized promotions, emails and advertisements with marketing tools
Integrates with IBM Digital Analytics to help increase revenue through improved understanding of how customers interact across multiple channels.
Gain customer insights through integration with IBM Digital Analytics
WebSphere Commerce integrates with IBM Sterling Order Management, enabling companies to deliver a superior experience. Integrated order management combines multi-channel order aggregation with global visibility to inventory, and delivery and service availability, enabling the complete order promise and providing the ability to "order from anywhere, fulfill from anywhere, and return to anywhere."
Improve customer service through greater inventory visibility and order status