Enterprise marketing management

  Engage buyers in highly relevant, interactive dialogues across digital, social and traditional marketing channels.

IBM ExperienceOne

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IBM ExperienceOne

More than 2,500 organizations around the world use IBM Enterprise Marketing Management (EMM) solutions. IBM EMM solutions are recognized as market leaders by leading industry analyst reports which cover multi-channel campaign management, integrated marketing management and web analytics.


  • Omni-channel marketing

    Omni-channel marketing

    Deliver seamless personalized experiences across channels to increase customer engagement, satisfaction and sales.

  • Omni-channel merchandise optimization

    Omni-channel merchandise optimization

    Quantify consumer behavior to make predictive merchandising and marketing decisions that can boost sales, profitability and loyalty.

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Enterprise Marketing Management Solutions

Customer case studies


"I can now tell you exactly how many event registrations came in from each campaign, which words perform best in SEM, and my ROI on each campaign."

- Marketing Business Analyst, Citrix Systems

Lands' End

"Unica Campaign is critical in being able to deliver the single-best shopping experience possible for our customers. It enables us to implement fine-tuned, automated marketing campaigns across all business channels."

- Vice President of Direct Marketing, Lands' End

Seton Hall University

"Because of the Coremetrics data, we can see that Facebook is a significant and subtly sophisticated new front in the development of markets for the university."

- Senior Director of Strategic Marketing, Seton Hall University


"I'm impressed that the ROI from personalized banners is so much higher than from non-targeted banners. We firmly believe that retargeting is a valuable way to improve our marketing communications."

- Senior Web Analyst, wehkamp.nl

Customer expectations — whether consumers, citizens or business customers – for relevant, personalized and consistent interactions are soaring. Catalysts like social media, real-time access to information and the growth of mobile devices are redefining what customers expect. According to an IBM study of over 1,700 Chief Marketing Officers, strong consensus exists among senior marketers across the world that these trends are fundamentally changing how marketing must work in order to drive business success.

With end-to-end enterprise marketing management solutions from IBM, you can transform all aspects of marketing to engage customers in highly relevant, interactive dialogues across digital, social, mobile and traditional marketing channels.

IBM enterprise marketing management (EMM) solutions provide you with the ability to:

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IBM completes acquisiton of Silverpop

IBM completes acquisiton of Silverpop

Builds marketing automation with cloud-based capabilities.

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Request for Proposal (RFP) Submissions

Send inquiries or RFP requests to emmrfp@us.ibm.com. You will receive a response within 24 hours.

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