Enterprise content management (ECM) solutions deliver content in context to fully harness its potential. These industry-specific solutions can capture, activate, share, analyze and govern unstructured data to lower costs and risk while improving efficiency. As the volume of content continues to rise, organizations struggle to use it effectively. Seventy-three percent of CEOs are making significant investments in their organizations’ ability to draw meaningful customer insights from available data.1 IBM Enterprise content management provides a way to discover the content, recognize its value, then act on it for better business insight and outcomes.
Enterprise Content Management capabilities
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Content management and imaging
Capture content. Automate document imaging. Leverage integrated, flexible content repositories for content solutions.
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Advanced Case Management
Activate content. Achieve a 360-degree case view with collaboration, content, process, analytics and business rules.
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Information Lifecycle Governance
Govern content. Reduce run rate storage cost and risk. Operationalize, automate and instrument your defensible disposal program.
Enterprise content management related links
IBM Enterprise Content Management solutions provide you with the capability to capture, manage and share content using content-centric processes to add value to industry-specific outcomes.
Featured solutions
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Case Manager for Investigations
Achieve case resolution faster and more efficiently.
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Patient Care and Insights
Unlocks patient data and gain new insights to create personalized care plans.
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Customer Service
Use content effectively to deliver better customer service.
Solutions by industry
- Banking and Financial Markets
- Chemical and Petroleum
- Government
- Healthcare
- Insurance
- Retail
- Telecommunications
- Transportation
- Utilities and Energy
All solutions – Enterprise Content Management
Enterprise Content Management success stories
Iowa State University leverages enterprise content management to reduce paper output and cut costs.
Security First Insurance uses Content Analytics to build bridge between social media and claim process.
St Vincent Health extends automation from patient records to vendor invoices with IBM FileNet software.
State attorney general office compensates crime victims faster with more effective case management
Successful companies are transforming their businesses by activating content and applying analytics to gain actionable insights. These solutions include capabilities in document imaging and capture, advanced case management; social content management, content analytics, and information lifecycle governance.
Featured products
Content Navigator
Dramatically improve the way people interact with and manage content
IBM Navigator
Content sharing and collaboration across mobile and web
Watson Content Analytics
Uncovers insights from unstructured data to shape business outcomes.
FileNet Content Manager
Provides full content lifecycle and extensive document management capabilities for digital content.
Case Manager
Optimizes case outcomes with information, processes and people.
Content Foundation
Full content lifecycle and document management for expansive ECM capabilities.
Datacap
Automates input of data from documents to reduce cost and accelerate document process efficiencies.
All products - Enterprise content management
Content management and imaging
- Connections Family - Overview
- Content Integrator
- Content Manager - Overview
- Content Manager OnDemand - Overview
- Crawford Technologies Riptide
- Datawatch Report Mining Server
- Document capture - Overview
- Document imaging - Overview
- Document Management - Overview
- Enterprise Content Management System Monitor
- FileNet Content Manager Family - Overview
- IBM Sametime family - Overview
- IBM Web Content Manager
- Value-Based Archiving - Overview
Interviews with Enterprise Content Management forward thinkers
Craig Rhinehart, Director of ECM Strategy and Market Development discusses making better decisions faster.
Cengiz Satir, IBM Social Content Management, Program Director, and John Mancini, President, AIIM, discuss ECM in a social world
IBM® Navigator on Cloud allows users to extend their existing investments in enterprise content management (ECM) to the cloud and unite knowledge workers to better engage and manage content more effectively across web and mobile. Built on IBM ECM technology as well as the flexible and trusted IBM SoftLayer® platform, IBM Navigator on Cloud uses the consistent IBM ECM experience platform interface and design that increases adoption of new content solutions while extending existing ECM environments. In addition, when used with IBM Content Management Interoperability Services (CMIS), organizations can provide integrations with their existing systems and not be tied to more limited “point solutions.”
IBM® Content Navigator provides a collaborative and mobile content experience that delivers better intelligence and control throughout the organization. It can transform the way organizations do business by putting content in motion for optimal value throughout its lifecycle. Content Navigator is a component that can be used with various IBM products for an enhanced mobile and collaborative content experience.
IBM® Content Foundation delivers full content lifecycle and document management capabilities to promote wide enterprise content management (ECM) adoption. It offers improved control of existing and new types of enterprise content with scalability, security, stability and cross-platform capabilities. IBM Content Foundation is designed for ease of use, supports rapid deployment and is suitable for small to large companies.
IBM® Connections Enterprise Content Edition provides social content management that tightly integrates social collaboration tools with robust content and document management. It enables users to collaborate on trusted content in a contextual manner via social business tools that intuitively surface relevant expertise and knowledge, regardless of the user experience—web, desktop, or mobile. IBM Connections Enterprise Content Edition delivers an intuitive, consistent and modern user experience for business users as well as experienced knowledge workers who have specific content application requirements.
Daeja Image Systems has been acquired by IBM. Daeja Image Systems provides a consistent view across hundreds of document types and image formats. Users can find, open and view hundreds of documents and images, even if the native application is not present on their devices, enabling social collaboration and document sharing across business processes. Daeja Image Systems provides a powerful, multi-function, document and image viewer that can be easily embedded into any web page to allow online viewing, mark-up, annotation, and redaction of a wide range of scanned documents and other image formats within a web browser.
StoredIQ Inc. has been acquired by IBM. StoredIQ, a privately held company based in Austin, Texas, provides scalable analysis and governance of disparate and distributed email as well as file shares, desktops and collaboration sites. This includes the ability to discover, analyze, monitor, retain, collect, de-duplicate and dispose of data. In addition, StoredIQ can rapidly analyze high volumes of unstructured data in place for disposal eligibility and automatically dispose of files and emails in compliance with policy.
Maximize the value of your Enterprise Content Management (ECM) investment. Join the ECM Community or user groups. Follow the latest news & opinions. Join the social conversation.
Communities
- IBM ECM Blog
- Worldwide ECM Community End users, third-party solution providers, integrators, as well as developers.
- IBM ECM
- IBM Information Lifecycle Governance
- Cengiz Satir IBM ECM Program Director
- George Parapadakis ECM Business Value Advocate
- Doug Hunt
- IBM ECM Business Partners
- IBM ECM Support
PartnerWorld – Benefits, resources and support for IBM business partners
developerWorks
User Groups
Blogs
- IBM Advanced Case Management
- IBM Business Partner Network
- George Parapadakis, ECM Business Value Advocate
- Craig Rhinehart’s ECM Insights
- Classification, Taxonomy and Data
YouTube
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