A rich, meaningful digital experience is the key to effective engagement in today’s integrated digital world. Companies are able to customize digital experiences for their employees with personalized, targeted content for fully connecting with customers, coworkers and Business Partners in the most powerful and productive way.

IBM digital experience solutions empower users with instant access to the information they need — when they need it. Accessibility is based on the user profile and is supported by all device types. The digital experience yields greater overall organizational efficiencies from target marketing, to anticipating customer issues, to breaking down communication barriers, and more.

You can get started today with IBM Digital Experience Manager. It enables you to create, manage and deliver engaging omni-channel digital experiences.

Featured digital experience solutions

Digital experience solutions provide a comprehensive software portfolio for optimizing:

  • Digital customer experience

    Digital customer experience

    Build online experiences for customers, Business Partners, and citizens with integrated content, social, mobile and analytic tools.

  • Digital employee experience

    Digital employee experience

    Build a complete intranet experience integrating business processes, social tools and organizational content.

  • Online forms

    Online forms

    Collect data and automate processes with agile web applications, as well as applications for classic document- based forms applications.

  • Web portal

    Web portal

    Build scalable, personalized experiences with integrated workflows, content management, and social and mobile web delivery.

Featured offers

IBM Named a Leader in Gartner Magic Quadrant for Horizontal Portals and Web Content Management

The digital experience portfolio offers products that provide access to critical information and applications. These products can be personalized and used on a variety of devices.

Featured products

  • Mobile Application Content Manager

    IBM Watson Content Hub

    Create, manage, and deliver engaging and relevant customer experiences with our cloud-based, cognitive-powered content management service.

  • Web Content Manager

    IBM Web Content Manager

    Fast content development and deployment through all digital channels. Let’s you create, deliver and manage responsive and personalized digital content.

What's new in IBM Digital Experience Software

IBM Digital Experience V9 is now available, upgrade or purchase today. V9 provides customers with enhanced capabilities to deliver engaging, personalized and consistent omni-channel experiences. Key features include:

  • Powerful integration to IBM Watson Content Hub which provides access to cognitive tagging and cloud based content management, allowing a risk-free Hybrid Cloud deployment option.
  • Simpler and more streamlined integration across IBM Watson Customer Engagement Solutions.
  • Continuous delivery model - accelerating the deployment of new features and eliminating the need for major migrations.

Testimonials

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Cluso - Leading Investigation firm, strives to provide the best user experience to their clients

Cluso - Leading Investigation firm,
strives to provide the best
user experience to their clients

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Creating an Exceptional Digital Experience by Fostering Employee Engagement

Creating an Exceptional Digital
Experience by Fostering Employee
Engagement

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BANCA POPOLARE DELL'EMILIA ROMAGNA discovers a new co-creation approach with the help of IBM

BANCA POPOLARE DELL'EMILIA
ROMAGNA discovers a new co-creation
approach with the help of IBM

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Caixa increases productivity with IBM Digital Experience Solutions

Caixa increases productivity with
IBM Digital Experience Solutions

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CEMEX creates an atmosphere of innovation and collaboration with the help of IBM

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IBM Digital Experience - Continually Reinventing Customer and Employee Engagement

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Healthcare Portal application by Premier Business Partner, Funatic

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Healthcare Portal Application video #2 by Premier Business Partner, Funatic

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Why would a customer be interested in IBM Digital Experience?

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Build an engaging user experience to fit your needs with IBM Digital Experience on Cloud

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Four seconds -- The Wimbledon story from IBM Interactive Experience

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Drive and measure individual engagement with IBM Silverpop

Customer Case Studies

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