Drive business growth with IBM Digital Experience
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Providing a rich, meaningful digital experience for users is key in today’s integrated digital world.
Now you can customize digital experiences to fully engage with your customers, employees and business partners in the most powerful, effective way. An exceptional digital experience is empowering, compelling, relevant and consistent, providing users with instant access to what they need – when they need it - with engaging content based on who they are and what they want – and locating them no matter what device they are using.
Digital experience solutions
Digital experience capabilities
The release of IBM Digital Experience V8.5 extends its rich set of tools and templates with many new capabilities for creating engaging experiences for users.
New features include:
Enhanced content and application integration for more personalized experiences:
Further Optimization for Multichannel Digital Experience Delivery:
Advanced features for enhanced capabilities:
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IBM web experience software provides access to critical information and applications that is personalized to users’ needs - available anytime, on any device - to deliver an exceptional experience.
IBM Customer Experience Suite
IBM Employee Experience Suite
IBM Digital Experience by role
Marketing leaders rely on IBM Digital Experience solutions to deliver a personalized, engaging and relevant brand experience to target audiences quickly and efficiently. With this set of analytic, content management and social tools that are integrated, secure and responsive in design, you have everything you need to build competitive advantage and brand loyalty.
Customer service leaders use IBM Digital Experience solutions to acquire the expertise to anticipate and address customer inquiries and concerns quickly and with confidence. Deliver on your brand’s promise to create exceptional customer interactions/relationships and build brand loyalty in the most cost effective way.
IT leaders use IBM Digital Experience solutions to provide a scalable, secure, compliant and streamlined experience that combines the latest analytics, social and content management tools with existing repositories and business processes. Your organization may notice ROI in as few as six or seven months.
Business operations leaders rely on IBM Digital Experience solutions to provide an unbreakable internal and external digital experience that is scalable and secure and helps colleagues in marketing, commerce and customer service meet their goals.
HR leaders use IBM Digital Experience solutions and IBM Talent Management Suite to deliver attractive and intuitive personalized experiences that energize life’s work, releasing the creativity of the workforce to break down barriers and seize emerging business opportunities to outperform the competition.
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Attract, delight, and maximize lifetime value of customers
Engage with customers, partners, and employees to drive greater productivity, efficiency, and innovation