Digital experience

Secure, personalized digital experiences for users

A rich, meaningful digital experience is the key to effective engagement in today’s integrated digital world. Companies are able to customize digital experiences for their employees with personalized, targeted content for fully connecting with customers, coworkers and Business Partners in the most powerful and productive way.

IBM digital experience solutions empower users with instant access to the information they need — when they need it. Accessibility is based on the user profile and is supported by all device types. The digital experience yields greater overall organizational efficiencies from target marketing, to anticipating customer issues, to breaking down communication barriers, and more.

Featured digital experience solutions

Digital experience solutions provide a comprehensive software portfolio for optimizing:

  • Customer experience

    Digital customer experience

    Build online experiences for customers, Business Partners, and citizens with integrated content, social, mobile and analytic tools.

  • Employee experience

    Digital employee experience

    Build a complete intranet experience integrating business processes, social tools and organizational content.

  • Online forms

    Online forms

    Collect data and automate processes with agile web applications, as well as applications for classic document- based forms applications.

  • Web portal

    Web portal

    Build scalable, personalized experiences with integrated workflows, content management, and social and mobile web delivery.

Featured offers

The digital experience portfolio offers products that provide access to critical information and applications. These products can be personalized and used on a variety of devices.

Featured products

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    IBM Customer Experience Suite

    Integrates social and mobile technologies with content and analytics to help you anticipate customer needs and build brand loyalty.

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    IBM Employee Experience Suite

    Helps you create a more engaging digital experience for employees with social networking, online collaboration and content management capabilities.

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