Content management and imaging

Connect people with content to improve productivity

Today’s mobile, social and cloud transformation is leading to exponential growth in business content. This places greater demands on organizations to effectively capture and manage this unstructured data for competitive advantage. Content management and imaging solutions from IBM can help companies capture, store, manage, view and deliver various types of content where and when their users need it to move at the speed of business.

Capture content at the point of origin. Quickly and effectively capture content from multiple channels by automating the extraction of data from both paper and digital documents wherever and whenever they originate. With near real time classification of this information, you can improve productivity and accelerate business processes to enable faster responses to customers.

Access content across your enterprise. Provide unified access to any content type on any device for better decision making with a security-rich, open and scalable content platform. Help ensure that your employees are never at a loss for information with collaborative and mobile document management that can be deployed on premises and in the cloud for increased speed of execution.

Engage users to improve customer service and responsiveness. Increase transparency and responsiveness by providing customers content when they need it with high-performance electronic statement retrieval and enterprise report management. Automatically index, store and provide 24x7 self-service access to more quickly resolve inquires and enhance customer retention while gaining print and storage savings.

The ability to intelligently capture and manage documents determines how successful an organization will be at managing costs, delivering competitive products and services, and engaging with customers. IBM offers a collection of platforms and solutions optimized for document capture, document imaging, enterprise report management and enterprise content repositories.

Featured products

  • IBM Content Manager

    IBM Content Manager

    Manages content across multiple platforms, databases and applications.

  • IBM Content Manager OnDemand

    IBM Content Manager OnDemand

    Provides quick, efficient access to critical documents to improve your customer service.

  • IBM Datacap

    IBM Datacap

    Automates input of data from documents to reduce cost and accelerate document process efficiencies.

  • IBM FileNet® Content Manager

    IBM FileNet® Content Manager

    Provides full content lifecycle and extensive document management solutions for digital content.

Content management and imaging success stories


Union Bank

See how one bank used IBM solutions to increase responsiveness and reduce costs by eliminating manual processes.

Tejon Ranch

Explore the ways IBM® Case Manager helped a construction company manage widely diverse operations more efficiently.

TD Bank

Discover how IBM software has helped cut loan approval time by up to 75 percent.

Bank of the West

Learn how IBM solutions help 7,000 employees improve process efficiencies.

Product videos

IBM Datacap: Mobile Document Capture

Takes the time and money out of sending and receiving documents and data.

IBM Content Navigator

Enables clients to access their organizational content on any device—mobile, web or desktop.

IBM Daeja™ ViewONE

Discover how you can view and annotate office documents, PDFs and images with a single viewer on any device.

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Considering a purchase?

Win the paper war

  • Learn how to go paper-free to reduce costs and increase productivity across your organization.

Enable customer self-service with ECM

  • Learn more about the changing nature of the workplace and the benefits of using enterprise content management solutions.

Digitize the enterprise

  • Discover the best practices for handling diverse content formats in this Forrester Consulting report.

Gartner Magic Quadrant

  • Learn why IBM was named a leader in enterprise content management for ability to execute and completeness of vision.

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