Commerce

Commerce in the age of the empowered customer

Top Trends that are shaping the B2B commerce market. Listen to the webinar now.

Commerce solutions from IBM provide a unified approach to managing evolving digital and physical channels. They can:

Commerce features and capabilities

  • B2B Commerce

    B2B Commerce

    Make it easier for partners, customers and resellers to do business with you

  • B2C eCommerce

    B2C eCommerce

    Provide consistent shopping experiences across channels

Commerce solutions

  • Supply chain management

    Supply chain management

    Provide supply chain planning and execution capabilities across the extended enterprise.

  • Sales contracts

    Sales contracts

    Manage sales contracts throughout the contract lifecycle to reduce time to revenue.

Commerce success stories

Cross-channel selling and e-commerce

Order management and fulfillment

Supply chain management

Decision management and optimization

The Forrester Wave: Omnichannel Order Management, Q3 2014Gain advanced insight buyer behavior for personalized brand experiences. Watch the video (00:02:06)

Commerce products and commerce solutions can unify marketing, selling and fulfillment processes across web, mobile, social and physical channels. These products can improve your commerce processes while enhancing customer shopping experiences across evolving channels.

Featured Commerce products

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    IBM ILOG LogicNet Plus XE

    Manage business growth through ongoing strategic planning and production sourcing optimization.

  • .

    IBM Presence Zones

    Provide intelligent in-store shopper detection and location for near real-time customer engagement.

  • .

    Sterling Configure, Price, Quote

    Enable your sales team and channel partners to more accurately configure, price, quote and order products, services and bundles.

Commerce success stories

Cross-channel selling and e-commerce

Order management and fulfillment

Supply chain management

Decision management and optimization

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Take a smarter approach to commerce

Peter WhartonPeter Wharton, IBM Commerce Product Marketing Manager

Delivering an ideal customer experience is easier said then done. You have to consider all the factors, from multi-channel selling and service to order and supply chain management to technologies that can automate and optimize your processes across the commerce lifecycle.


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