Commerce and eCommerce

Omni-channel commerce in the age of the empowered customer

Omni-channel commerce and eCommerce solutions from IBM provide a unified approach to managing evolving digital and physical channels. They can:

Commerce and eCommerce solutions

  • B2B Commerce

    B2B commerce

    Make it easier for partners, customers and resellers to do business with you

  • Customer analytics

    Customer analytics

    Analyze data from customer behavior to uncover trends and valuable insights.

  • B2C eCommerce

    B2C commerce

    Provide consistent shopping experiences across channels

Commerce and eCommerce success stories

Lindt MASTER CHOCOLATIER SINCE 1845

Lindt doubles conversions and triples revenues

SHOP CA SHOP & EARN EVERY TIME!

SHOP.CA optimizes shopping experiences

K KRAMP

Kramp Groep achieves 12% annual growth

J.J. Keller & Associates, Inc. Since 1953

J.J. Keller boosts Cyber Monday sales 48%

The Forrester Wave: Omnichannel Order Management, Q3 2014Gain advanced insight buyer behavior for personalized brand experiences. Watch the video (00:02:06)

IBM commerce and eCommerce solutions can unify marketing, selling and fulfillment processes across web, mobile, social and physical channels. These products can improve your commerce and eCommerce processes while enhancing customer shopping experiences across evolving channels.

Featured commerce and eCommerce products

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    WebSphere Commerce

    Provide a seamless customer buying experience across digital and physical channels.

  • .

    Sterling Order Management

    Coordinate order fulfillment from various channels and across the extended enterprise.

  • .

    IBM ILOG LogicNet Plus XE

    Manage business growth through ongoing strategic planning and production sourcing optimization.

  • .

    Sterling Configure, Price, Quote

    Enable your sales team and channel partners to more accurately configure, price, quote and order products, services and bundles.

Commerce and eCommerce success stories

Lindt MASTER CHOCOLATIER SINCE 1845

Lindt doubles conversions and triples revenues

SHOP CA SHOP & EARN EVERY TIME!

SHOP.CA optimizes shopping experiences

K KRAMP

Kramp Groep achieves 12% annual growth

J.J. Keller & Associates, Inc. Since 1953

J.J. Keller boosts Cyber Monday sales 48%

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Take a smarter approach to commerce

Peter WhartonPeter Wharton, IBM Commerce Product Marketing Manager

Delivering an ideal customer experience is easier said then done. You have to consider all the factors, from multi-channel selling and service to order and supply chain management to technologies that can automate and optimize your processes across the commerce lifecycle.


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