Commerce

Commerce in the age of the empowered customer

Rethink Commerce. Empower Business Users to Create Engaging Customer Experiences. When you don't have to rely on IT to create and update your digital store, sales go up and costs go down. Find out what it takes. Join the webinar.

Commerce solutions from IBM provide a unified approach to managing evolving digital and physical channels. They can:

Commerce solutions

  • Supply chain management

    Supply chain management

    Provide supply chain planning and execution capabilities across the extended enterprise.

  • Sales contracts

    Sales contracts

    Manage sales contracts throughout the contract lifecycle to reduce time to revenue.

Commerce success stories

Cross-channel selling and e-commerce

Order management and fulfillment

Supply chain and transportation management

Decision management and optimization

The Forrester Wave TM: Omnichannel Order Management, Q3 2014, Read paper nowThe Forrester Wave TM: Omnichannel Order Management, Q3 2014, Read paper now

Commerce products and commerce solutions can unify marketing, selling and fulfillment processes across web, mobile, social and physical channels. These products can improve your commerce processes while enhancing customer shopping experiences across evolving channels.

Featured Commerce products

Commerce success stories

Cross-channel selling and e-commerce

Order management and fulfillment

Supply chain and transportation management

Decision management and optimization

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Take a smarter approach to commerce

Peter WhartonPeter Wharton, IBM Commerce Product Marketing Manager

Delivering an ideal customer experience is easier said then done. You have to consider all the factors, from multi-channel selling and service to order and supply chain management to technologies that can automate and optimize your processes across the commerce lifecycle.


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