B2B commerce

One platform. Multiple routes to market. In minutes.

Learn the five key components
of successful B2B commerce
 

The power to win sales across multiple routes to market

Winning in B2B commerce requires sales and operational effectiveness and efficiency across various business models. This includes traditional field selling, digital selling and selling through a network of partners.

To achieve success you need a single B2B commerce platform that allows you to:

Customer Experience Management. Extensibility. Starter Stores. Sile Search. Omni-Channel Fulfillment. Product Information Management. Social. Mobile. Precision Marketing. Digital Analytics.Customer Experience Management. Extensibility. Starter Stores. Sile Search. Omni-Channel Fulfillment. Product Information Management. Social. Mobile. Precision Marketing. Digital Analytics.

Related solutions

Learn about related IBM solutions for B2B commerce.

Learn the five key components of successful B2B commerce

The power to win sales across multiple routes to market

Winning in B2B commerce requires sales and operational effectiveness and efficiency across various business models. This includes traditional field selling, digital selling and selling through a network of partners.

To achieve success you need a single B2B commerce platform that allows you to:

Customer Experience Management. Extensibility. Starter Stores. Sile Search. Omni-Channel Fulfillment. Product Information Management. Social. Mobile. Precision Marketing. Digital Analytics.

Customer Experience Management. Extensibility. Starter Stores. Sile Search. Omni-Channel Fulfillment. Product Information Management. Social. Mobile. Precision Marketing. Digital Analytics.

Related solutions

Learn about related IBM solutions for B2B commerce.

Bring the best of B2C to your B2B customers

Digital channels offer the fastest growth opportunity. To respond, you need a robust B2B commerce platform that provides the agility to engage customers with ready-to-use solutions that do not rely on backend systems.

IBM supports digital selling by helping to:

Your resource for the full range of tools Your resource for the full range of tools

Featured B2B commerce solutions

  • .

    Sterling Order Management

    Orchestrate selling and order fulfillment processes across a dynamic business network of customers, suppliers and partners.

  • .

    WebSphere Commerce

    Deliver a seamless, cross-channel shopping experience through personalized and contextually relevant content and extend your brand across customer touch points.

Build and convert a high-value, high-quality pipeline

Streamline sales by guiding sellers through the process of selling complex products and services and by automating quoting and pricing approvals. With IBM B2B commerce solutions, sales teams and call centers can increase share of wallet with intelligent cross-sell and up-sell offers that are relevant to the customer and generate the highest margin for your business.

IBM B2B commerce solutions can increase sales and enhance the customer experience by enabling you to:

Global Control, Local Execution, Multi-Channel, Multi-Brand

Global Control, Local Execution, Multi-Channel, Multi-Brand

Featured B2B commerce solutions

  • .

    WebSphere Commerce

    Deliver a seamless, cross-channel shopping experience through personalized and contextually relevant content and extend your brand across customer touch points.

IBM B2B commerce solutions accelerate time to value by providing ready-to-use software that can create a superior selling experience. These solutions provide a single platform that supports highly diverse products, services, pricing and promotion rules—controlled by business users without IT involvement.

These products include:

  • .

    Sterling Order Management

    Orchestrate selling and order fulfillment processes across a dynamic business network of customers, suppliers and partners.

  • .

    Sterling Configure, Price, Quote

    Enable your sales team and channel partners to accurately configure, price, quote and order products, services and bundles.

  • .

    WebSphere Commerce

    Deliver a seamless, cross-channel shopping experience through personalized and contextually relevant content and extend your brand across customer touch points

  • .

    IBM Digital Analytics

    Gain insight from web analytics and comparative benchmarks using a cloud-based solution.

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