Organizations are achieving higher service levels with improved visibility and continuous feedback across the software lifecycle. Gathering visual evidence helps them to understand the full context of their web or mobile users' experience, by analyzing their behavior and pinpointing their pain points.
Continuous customer feedback and optimization solutions enable you to:
Get both the quantitative data as well as the qualitative experience information to understand customers' true experiences with a customer behavior analysis.
Gain insight from digital analytics and comparative benchmarks.