Continuous monitoring, customer feedback, and optimization

Continuous monitoring and feedback to rapidly optimize user experiences

IBM continuous monitoring, customer feedback and optimization solutions provide automatic infrastructure monitoring to continuously manage the performance and availability of applications in traditional IT, cloud or hybrid environments.

These solutions help organizations achieve higher service levels through transaction path analyses, diagnostic capabilities, predictive analytics and increased visibility into the user experience. They can deliver faster problem diagnosis and reduced outage costs and business risk.

  • DevOps

    Ebook

    Read the DevOps for Dummies guide for tips on faster, continuous software delivery with DevOps.

  • Analyst report

    Learn ten key findings for working with application performance management (APM) in the age of the hybrid cloud.

Featured offers

Should you monitor your applications?

Explore these 12 reasons why you no longer need to monitor your applications.
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Customer and analyst reports

Hear what IDC, EMA, Ovum and other analyst firms and major customers have to say about IBM’s APM offerings.
Read reports

Online customer experience optimization

Employ a disciplined approach to online customer experience optimization with this set of best practices.
Read white paper

Performance management demos

View APM software as a service (SaaS) demos for data center monitoring and capacity planning for mission critical applications.
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All products - Continuous monitoring, customer feedback, and optimization

IBM continuous monitoring, customer feedback and optimization products help manage and optimize application and infrastructure performance. They can steer IT projects toward successful completion with better application visibility and access to customer feedback.

Featured products

  • IBM Control Desk

    Delivers optimized, automated ITIL service management to help reduce costs and service disruptions.

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Performance management for happiness and prosperity

Performance management for happiness and prosperity

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