Make personalized product recommendations through multiple channels
IBM® Product Recommendations, formerly Coremetrics® Intelligent Offer, automatically generates personalized product recommendations based on each customer's current and historical shopping interests, current trends, and business rules. IBM® Product Recommendations helps you present the most relevant, effective and timely recommendations for wherever your customers or prospects are in the buying process.
- Achieve personalization for greatest impact: Maximize conversion by delivering contextual, behavior-based product recommendations.quickly.
- Optimize recommendations for each visitor: Drive profiles and recommendations in real time based on observed behaviors, top selling items, last item purchased, last item added to cart, last item viewed and more.
Achieve personalization for greatest impact
- Manage sophisticated recommendation scenarios and tailor outcomes to align to your exact revenue, margin and inventory goals.
- Recommend higher margin items, seasonal items or those items with adequate inventory to satisfy demand and achieve business goals.
- Ensure that recommendations align with the practices and objectives of the site, or with the merchandiser’s goals.
- Tune recommendations by deleting certain items from the recommendation file, such as out-of-stock and low margin products. Schedule automatic export of the file to accommodate seasonal offers.
- Remove undesirable recommendations using item blacklists.
Optimize recommendations for each visitor
- Use visitor in-session behavior data such as search terms and products browsed, along with current trends based-algorithms for optimal, relevant product recommendations.
- Track and correlate a customer's browsing behavior across multiple channels and sessions to ensure relevance of offer recommendations.
- Identify a customer's most significant purchase to use as the basis for future recommendations.
- Integrate IBM Product Recommendations with IBM® LIVEmail and IBM AdTarget to deliver a customized experience directly to your customers and prospects through email and display advertising.
IBM Product Recommendations resources
- White paper: Building Lift and Loyalty with Personalized Product Recommendations
This white paper explores how online merchants can put recommendations technology to work to deliver a personalized experience on their web site, and extend it across multiple channels—the web site, marketing emails, call centers, and more.
- White paper: Increasing Relevancy, Loyalty, and Conversions Online with Lifetime Individual Visitor Experience (LIVE) Profiles
Discover how IBM LIVE Profiles enables advanced reporting and analysis and empowers marketing applications to make effective web marketing a reality.
- Case Study: Orvis increases cross sell revenues by 70 percent (915KB)
Find out how savvy retailers are integrating the web with other channels to create a multichannel network for a quality customer experience.
- Data sheet: IBM Product Recommendations (211KB)
Increase revenue by making product recommendations that are behavior-based, relevant, and timely.
IBM Product Recommendations
Make personalized product recommendations through multiple channels
Contact IBM
- Request a quote
- E-mail IBM
- Or call us at: 19426
Priority code: 109HF03W
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- IBM eMessage
- IBM LIVEmail
- IBM Marketing Center
- IBM Product Recommendations
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Considering a purchase?
Contact IBM
Considering a purchase?
- E-mail IBM
- Request a quote
- Or call us at: 19426
Priority code: 109HF03W