Tivoli Enterprise Console

Automate problem diagnosis and resolution

IBM® Tivoli® Enterprise Console® consolidates events from networks, hardware and software throughout the environment

It provides an infrastructure overview and sophisticated, automated problem diagnosis and resolution to help you improve system performance and reduce your support costs.

  • Goes beyond simple filtering to provide root cause analysis and resolution
  • Provides improved visualization and access from anywhere with a Web console
  • Has pre-configured rules that provide best-practices event management
  • Offers auto-discovery and problem diagnosis to increase operator responsiveness and efficiency
  • Extends Tivoli Enterprise Console reach and diagnosis through integrated network management for end-to-end management of your IT environment
  • Provides comprehensive management that also accepts events from non-Tivoli products and systems

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Tivoli Enterprise Console

IBM Software Subscription and Support is included in the product price for the first year.

Not available to purchase online. Other ways to purchase or learn more.

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Features, advantages and benefits
FeaturesAdvantagesBenefits
Comprehensive event integration Accepts events from a wide variety of applications and devices Gives your support staff a complete understanding of the entire environment in one console
Intelligent, multi-layer event processing and correlation Analyzes events using specific correlation technologies throughout the environment to determine what events or problems are important and guide support to the appropriate response Accelerates problem resolution and reduces reliance on experienced support staff to reduce wasted network traffic
Integrated network management Dynamically discovers network devices and topology to provide a more complete, integrated picture of the overall environment; gives operators fast access to network topology and diagnostics Increases support efficiency to maximize system performance and availability; can determine automatically if a problem is caused by a network failure or a hardware/software problem
Network dependency correlation and fault management Automatically correlates system problems to underlying network problems to determine the root cause Ensures that the appropriate support team is notified the first time to accelerate resolution and reduce wasted resources
Secure, automated response and notification Responds to events automatically and appropriately without compromising security Enables efficient problem resolution without operator intervention

Business benefits

System failures and slowdowns can affect your productivity and reduce customer satisfaction. It’s important to be able to diagnose and resolve problems quickly, before they become serious. Highly interconnected systems can make diagnosis difficult, inefficient and expensive. For example, a failure in a single component, such as a database, can quickly cause entire business systems to fail, generating symptomatic alerts from multiple downstream components. The resulting confusion can cause wasted time and effort.

Tivoli Enterprise Console consolidates events from networks, hardware and software throughout the environment to give an overview of your IT infrastructure. It provides sophisticated, automated problem diagnosis and resolution to help you improve system performance and reduce your support costs.

Tivoli Enterprise Console highlights:

  • Goes beyond simple filtering and provides root cause analysis and resolution.

  • Web console provides improved visualization as well as access from anywhere.

  • Pre-configured rules provide best-practices event management out-of-the-box.

  • Auto-discovery and problem diagnosis increase operator responsiveness and efficiency.

  • Integrated network management extends Tivoli Enterprise Console reach and diagnosis for end-to-end management of your IT environment.

  • Comprehensive management that also accepts events from non-Tivoli products/systems.

Learn how IBM Tivoli Enterprise Console can advance your shift from systems management to IT service management. IT Service Management will help you to make ITIL actionable, reduce costs, manage complexity, and ensure regulatory compliance.

Cloud and IT optimization

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Tivoli Enterprise Console

 

 

 

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