Enterprise content management

Maximize the value of unstructured content  

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IBM software to extract insights from unstructured content and make faster decisions with better business outcomes

IBM offers enterprise content management solutions that deliver organizational content in context, providing rapid business insight that drives informed action and better outcomes. These solutions reinforce and build upon existing ECM capabilities to operate and scale flexibly across a diverse range of content environments. These capabilities include industry specific-solutions that capture, manage, analyze, share and govern content throughout its lifecycle.

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All products - Enterprise content management

An introduction to enterprise content management capabilities and solutions from IBM Software

Despite the amount of content created every day, half of business leaders say they don’t have access to the information they need to do their jobs. Unstructured information – e-mail, images, videos, documents, social media, and anything else that doesn’t live in the rows and columns of a database – makes up a 80 percent of corporate information.* It’s a continuing challenge to not only derive business value from this information, but also to control storage and infrastructure costs associated with managing it. This information, if not managed and reported properly, can have you running afoul of rapidly changing regulatory requirements. What’s needed is a way to turn content into business insight by capturing, activating, socializing, analyzing and governing content throughout its lifecycle.

IBM Software provides enterprise content management solutions that help organizations put content in motion to extract new and unexpected value. Successful companies are transforming their businesses by activating content and applying analytics to gain actionable insights. These solutions include capabilities in document imaging and capture, advanced case management; social content management, content analytics, and information lifecycle governance.

IBM Software enterprise content management solutions provide you with the capability to:

Real results
Energy provider PPL wanted to minimize the challenges inherent in managing paper-based records, lower the risk of misplacing or mismanaging information and accelerate access to its unstructured and structured information. With enterprise content management software from IBM,  PLL reduced the time to access records from up to five days to just seconds, achieved a 75 percent decrease in time to compile information for new projects and helped staff confirm retention of critical e-mail messages and documents for regulatory requirements,

Iowa State University was looking for a solution to support the capture, security and delivery requirements of disparate University business processes and student services that could cut paper and costs. Working with IBM, the university is leveraging an enterprise content management solution that reduces paper output by 67 percent and saves $40,000 a year by eliminating voucher outsourcing fees.

* IDC White Paper, Quality and value in the management of unstructured information: tools based on semantic analysis, Fabio Rizzotto, September 2006

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Enterprise Content Management

Manage and leverage the 'other 80%' of your information.

Photo: Craig RhinehartInterviews with Craig Rhinehart, Director of ECM Strategy and Market Development

Unstructured information – e-mails, images, videos, documents, social media, and anything else that doesn't live in the rows and columns of a database – makes up a whopping 80% of the world's information.

Part 1

In part 1, learn how three enterprise content management (ECM) technologies – document imaging & capture, social content management, and advanced case management – are helping companies extract new insights and business benefits from unstructured information.

Part 2

In Part 2, hear how information lifecycle governance helps companies reduce the growing risks and costs associated with surging volumes of unstructured data, and how content analytics – the technology that powers IBM Watson – can help organizations make better, faster decisions based on more information and insight.

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