IBM TRIRIGA Workplace Operations Manager

Lifecycle management resources

• Capture and classify information about facility, building system and asset conditions in one centralized database to help inform and improve maintenance decisions.
• Collect and manage data related to service providers, inside and outside your company, for more efficient service management.
• Match maintenance requirements with a database of leases, warranties and service-level agreements to help support the delivery of speedier, more cost-effective services.
• Automate aspects of the service and maintenance workflow to help reduce delays and contain costs that can result from duplicated efforts and unnecessary work.

Preventive maintenance capabilities

• Schedule regular maintenance and work orders automatically based on service-level agreements and warrantees to help reduce overall maintenance costs and costs associated with downtime.
• Automate generation of preventive maintenance tasks based on equipment readings or time-based schedules.
• Automate reconciliation of invoices against previous payments and contract terms to identify overcharges.
• Deliver advanced parts and inventory processes, prebuilt reports and ad-hoc reporting capabilities to streamline parts and inventory management.

Condition-based maintenance tools

• Provide automated alerts that help identify critical equipment maintenance requirements from sensor-level data.
• Generate corrective work orders and service requests based on out-of-band conditions, priority, the asset involved and location.
• Provide a role-based dashboard for facilities maintenance supervisors, technicians and service providers, and also enables user dashboard configuration to fit personal work styles.