Monitoring and Performance Management

Solutions to optimise performance of your business critical applications and the underlying dynamic IT infrastructure IBM introduces SmartCloud Application Performance Management solution Learn more (US)

Keeping your systems up and your cists down

The advent of Service-Oriented Architecture and composite applications, virtual and cloud environments and more have added ever higher degrees of complexity. Cost effectively ensuring availability of critical business services and meeting customer demands is a bigger challenge than ever before.

IBM Software has solutions that can provide you with the visibility, control and automation needed to assure service quality and reduce operations costs.

Monitoring and Performance Management solutions from IBM provide you with the capability to:

  • Improve visibility into business service performance, and understand the impact of application, server, middleware, and network infrastructures on service health and the customer experience
  • Integrate management across operational silos, staff, and tools and improve return on existing investments
  • Maximize productivity, control new spend, and improve mean-time-to-resolution with predictive analytics and root cause analysis, and policy-based workflow automations

Real results

Fiserv is a global provider of information management and electronic commerce services for financial institutions that must anticipate what its clients want and make sure it has the right technology in place to make it happen. A solution built with IBM Software helps Fiserv stay ahead of the curve and meet client services expectations. The solution supports major growth on Fiserv’s existing footprint with minimal infrastructure support costs, provides five-nines availability to customers and enables adherence to strict service level agreements.

The Commonwealth Bank of Australia provides banking-specific and banking-relevant services and solutions on a single enterprise platform that brought significant systems management challenges to the foreground. IBM Software provided the capabilities to provide continuous availability across all systems running on the platform and enables a robust disaster recovery solution.

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