Installation fails if the path contains double-byte characters on Windows
When installing into a target path that contains double-byte characters
and when the character encoding does not match the operating system language
settings, installation fails and rolls back. This
limitation of the third party tool is documented
To workaround this problem, set operating system language the same as the double-byte
characters contained in the target path.
File type association can change after first launching on Linux
On Ubuntu or SUSE operating systems, after launching Lotus Symphony for the first time, the .odf file format association is changed to the Lotus Symphony application. Users who has installed both Lotus Notes and Lotus Symphony expect the Lotus Symphony embedded in Lotus Notes to be associated with .odf files. To configure the file association, edit the Notes preferences page.
SmartSuite files cannot be opened
SmartSuite documents are not supported by Lotus Symphony
Limitations of VBA support
Currently, Lotus Symphony support some VBA Excel APIs, Events, Form control APIs and
Events. The following list includes limitations:
Cannot support all of the
VBA APIs and events currently. We support most of common control APIs and events: CheckBox, ComboBox,
CommandButton, Frame, Label, ListBox, OptionButton, SpinButton, TextBox,
ToggleButton, UserForm, and so on. Support some APIs and events of MultiPage. The
following control APIs and events are not supported currently: Image, Checkbox
List, RefEdit, ScrollBar, TabStrip, TreeView, and so on.
The most frequently-used Excel VBA APIs that are supported include: Application, Global,
Workbooks, Workbook, Sheets, Worksheets, Worksheet, Range, Window, Names, Name,
Font, Validation, Borders, ChartObjects, Dialog, Dialogs, Format,
FormatCondition, FormatConditions, HPageBreak, HPageBreaks, Interior,
OLEObject, Outline, PageSetup, PivotCache, PivotTable, Shape, ShapeRange,
Shapes, Styles, Tab, VPageBreak, VPageBreaks, WorksheetFunction, Constants,
XlMousePointer, Button, GroupBox, ColorFormat, FillFormat, LineFormat,
PictureFormat, and son on. The following APIs are not supported currently: AddIn,
AddIns, Border, PivotField, PivotItem, AutoFilter, and so on.
For Excel VBA events, partial events are supported, such as: Worksheet_Activate,
Worksheet_BeforeDoubleClick, Worksheet_BeforeRightClick, Worksheet_Change,
Worksheet_Deactivate, Worksheet_SelectionChange, Workbook_Activate,
Workbook_Deactivate, Workbook_Open, Workbook_SheetActivate, and so on.
- Lotus Symphony allows you to edit the VBA codes in the Lotus Symphony BASIC IDE, but you
cannot save the changed VBA codes.
- Syntax interoperability issues exist with Excel VBA syntax, for example:
Not supported: if Not a = "Hello" then
Supported: if a <> "Hello" then
Not supported: DoEvent: DoEvent
Note: Multiple VBA commands are not allowed to be placed in one line separated
See the detailed information about Lotus Symphony VBA interoperability at
Cannot copy cell formula from Symphony spreadsheet to Microsoft Excel
When copying a spreadsheet cell formula from Lotus Symphony to Excel, the formula value and not the formula is what is copied to Excel.
Graphics with text cannot be copied to other applications
In a spreadsheet document, after inserting a graphic and inputting text into it, if you copy the graphic to another editor or to Lotus Notes, the text inside the graphic might be lost.
Pictures cannot be inserted into custom shape
Pictures are not allowed to be inserted into custom shapes. Therefore, when opening a Microsoft Word document, the picture inside custom shape is lost.
Change on master page does not apply to the normal view of a .pptx file
When editing a file in PowerPoint 2007 Document Format (.pptx), any change made to the outline style does not show, no matter whether you are in the master view or the normal view. To workaround this problem, set the character style to the Default Formatting. The modification made to the outline style in the master view also takes effect in the normal view.
Spellcheck does not support user dictionaries for some languages
Spell check does not support the user dictionaries of the following languages:
- Group1:Chinese (Simplified and Traditional), Japanese and Korean
- Group2:Thai, Turkish and Hebrew
- Group3:Bulgarian, Croatian, Hungarian, Romanian, Slovak, Slovenian, Ukrainian and Icelandic
Save unsupported document type can cause data loss
Unsupported document types can be opened by altering their file extensions, but it can cause data loss when the file is saved back. For example, changing a .html file into a .swx file and opening it, can result in the document content being lost when subsequently saving the file.
Lotus Symphony fails when working with Edit menu on the Print window
Lotus Symphony freezes when working with Edit menu on the Print window. For example, click File->Print, and then click the PDF button in the bottom left corner and select Edit Menu. Click the + button, and then click Cancel in the Open window, and Lotus Symphony freezes.
Hyphenation does not work
In Lotus Symphony, hyphenation does not work
Duplicate formatting does not work well in some scenarios
Continuous duplicate formatting does not work
well on text in the text box by double-clicking the Duplicate
Formatting icon on the toolbar. Sometimes duplicate formatting might
not work well in cell editing mode in a spreadsheet.
Too much memory is used when opening a file with many fontwork objects
If there are many fontwork objects in a document, a lot of memory is allocated because a large number of polygon objects are created. To workaround the problem, try to remove some fontwork objects from the document.
Cannot load pictures linked by HTTP
When loading pictures that are linked by HTTP in the following scenarios, the pictures might not display.
- Copy one picture from a web page by pressing Ctrl+C, and paste the contents
to Lotus Symphony applications. The picture cannot be displayed. To workaround the problem, right-click the picture and select Copy Image.
- Load a document that contains a picture linked to a HTTP location, the
picture cannot be displayed. To workaround the problem use the local image file instead of linking to external web pages.
Files on network-share are opened in read-only mode on Mac OS
When opening a file on a network-share (smb://server/share) on Mac OS, Lotus
Symphony loads it in read-only mode and prompts with the following error message:
"This document is already opened in other applications. Lotus Symphony will
load it as read-only mode with the same file name." Click OK to view the file
in read-only mode, or click Cancel to close it. To workaround this problem, copy the file from the network-share to your local workstation, and then open
it with Lotus Symphony.
Some hotkeys do not work on Mac OS X system
The following shortcut keys do not work:
- Cmd+H Align text to center
- Shift+F10 Context menu
- Shift+F11 Show style list dialog
- Shift+F12 Start a bullet list
To workaround the problem, access the function through the main menu or context menu.
Cannot drag document to the Home page to open it on Mac OS X
You cannot open a document in Lotus Symphony by dragging it to the Home page.
To workaround the problem, drag the file to the Lotus Symphony icon on the Application list, to the New button, or to the empty tab in Lotus Symphony to open it.
UI labels might be truncated with an ellipsis at the end
UI labels might be truncated with an ellipsis (...) at the end. The workaround
is to hover your mouse over the truncated label text, and the full text is
displayed as a hover tip
UI language changes with the operating system locale on Mac and Linux
On Linux and Mac operating system, if the UI language setting is not changed from Preferences,
the UI language is the same as the operating system locale.
TOC hyperlink in Word document does not work
When a Microsoft Word document with a table of contents is opened by Lotus Symphony, the TOC
hyperlink does not work as expected. To workaround the problem, select the TOC, launch the context menu, select Update Index/Table. The TOC
hyperlink is enabled.
Document with revision record from Word might display incorrectly
Open a Microsoft Word document in Lotus Symphony. If there are revision records on
floating objects, such as graphics, shapes, textboxes and so on, the document
might not display correctly.
Chart is incorrectly refreshed when a column is deleted from a data range
Create a spreadsheet, and enter data in a cell range. Select the cell range
and create a chart. When you delete a column that is in the data range of the
chart, the chart is refreshed and the deleted column is still in the
chart.To workaround this problem:
- Double-click the chart to enter chart edit mode.
- Right-click the chart and select Data Ranges.
- Re-select the data range from the "Data range" picker and click OK.
Previous preference settings cannot be migrated when upgrade
Personal user data, such as preference settings, cannot be kept and migrated
when upgrading from previous Lotus Symphony releases. The location of the user
data storage is:
- Windows: %USERPROFILE%\IBM\Lotus\Symphony
- Linux: $USER/.lotus/symphony
- Mac: ~/Library/Application Support/Lotus Symphony Data
Backup user data and delete default user data
before upgrading. If you need to roll back to previous versions before Symphony 3.0.1, you must
restore using the backed up user data.
You cannot install multiple releases of Lotus Symphony on the same computer
by default. If you want to install multiple releases on a same Windows computer,
refer to the instruction at http://www-10.lotus.com/ldd/lswiki.nsf/dx/08212009062500AMWEBE8P.htm.
Limitation: When clicking the shortcut icon of Lotus Symphony, double-clicking
a file or using the Open With Window to open a file in Lotus Symphony, the latest
installed release is launched. To open a file using previous Lotus
Symphony versions, drag the file to the main window of the previous Lotus
Symphony version, which is launched by clicking %Symphony_Install_Path%\symphony.exe.
Pinning is not supported on Windows 7
Pinning either the Lotus Symphony process or icons is not supported on Windows 7
Fails might occur when comparing a document with special contents
Lotus Symphony Document might fail when performing the following steps:
- Create a document using Lotus Symphony documents.
- Select Tools > Compare Document
- In the Create File window, select one document that contains charts
that were created based on a table.
- Lotus Symphony might fail.
In some rare cases error occurs when upgrading on windows
Lotus Symphony might fail to upgrade from a previous release, and the error message is "provisioning_rc not found" or "RCP Base Plug_in not found".
The problem is that the user Data or files are corrupted or locked by other programs. To workaround the problem, uninstall previous version, and then install the new version again. Ignore any error messages during the uninstallation process.
Only numbering and bullets promotion or demotion of a .ppt file is improved
The promotion and demotion of numbers and bullets in a .ppt file is improved in this version. The behavior of a .pptx file is not changed. When promoting or demoting numbers or bullets in a ppt file, the following rules are used:
- The paragraph uses the Numbering and Bullets style of the previous paragraph if it is empty at that level.
- The previous paragraph also can use the Numbering and Bulltes style that is added by following paragraphs.
Problems with inconsistent workplaces
In rare cases, users might not be able to start Lotus Symphony normally. This problem might be caused by upgrading, adding patches, or by a failure of Lotus Symphony. Sometimes, it cannot be resolved after reinstalling Lotus Symphony. To workaround this problem, use the new installer, which is enhanced to clean up the workplace in a clean installation process.
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