Known Issues
Previous preference settings cannot be migrated when upgrade
Personal user data, such as preference settings, cannot be kept and migrated
when upgrading from previous Lotus Symphony releases; User data is located at:
- Windows: %USERPROFILE%\IBM\Lotus\Symphony
- Linux: $USER/.lotus/symphony
- Mac: ~/Library/Application Support/Lotus Symphony Data
It's recommended to backup user data and delete default user data
before upgrading. If you need to roll back to Symphony 1.x, you must
restore with the backup user data.
You cannot install multi-releases of Lotus Symphony on the same machine
by default. If you want to install multi releases on Windows, refer to
instruction http://www-10.lotus.com/ldd/lswiki.nsf/dx/08212009062500AMWEBE8P.htm.
The limitation is that: clicking the shortcut icon of Lotus Symphony,
double-clicking a file or using Open With to open a file in Lotus
Symphony will launch the latest installed release. To open a file in
previous installed versions, you can drag a file icon into the main
window of the running previously-installed Symphony program which you
must click %Symphony_Install_Path%\symphony.exe to launch.
SmartSuite files cannot be opened in Lotus Symphony
SmartSuite documents are not supported by Lotus Symphony
Limitations of Symphony VBA support
Currently, we can support some VBA Excel APIs, Events, Form control APIs and
Events. But we still have some limitations:
Cannot support all of the
VBA APIs and events currently. We support most of common control APIs
and events: CheckBox, ComboBox, CommandButton, Frame, Label, ListBox,
OptionButton, SpinButton, TextBox, ToggleButton, UserForm. The
following control APIs and events are not supported currently: Image,
Checkbox List, MultiPage, RefEdit, ScrollBar, TabStrip, TreeView.
We support most of frequently-used Excel VBA APIs: Application,
Global, Workbooks, Workbook, Sheets, Worksheets, Worksheet, Range,
Window, Names, Name, Font, Validation, Borders, ChartObjects, Dialog,
Dialogs, Format, FormatCondition, FormatConditions, HPageBreak,
HPageBreaks, Interior, OLEObject, Outline, PageSetup, PivotCache,
PivotTable, Shape, ShapeRange, Shapes, Styles, Tab, VPageBreak,
VPageBreaks, WorksheetFunction, Constants, XlMousePointer, Button,
GroupBox, ColorFormat, FillFormat, LineFormat, PictureFormat. But
following APIs are not supported currently: AddIn, AddIns, Border,
PivotField, PivotItem, AutoFilter.
For Excel VBA events, we support partial events, such as:
Worksheet_Activate, Worksheet_BeforeDoubleClick,
Worksheet_BeforeRightClick, Worksheet_Change, Worksheet_Deactivate,
Worksheet_SelectionChange, Workbook_Activate, Workbook_Deactivate,
Workbook_Open, Workbook_SheetActivate.
- Lotus Symphony allows you to edit the VBA codes in Symphony BASIC IDE, but
can't save the changed VBA codes.
- Syntax interoperability issues with Excel VBA syntax, for example:
We do not support: if Not a = "Hello" then
We support: if a <> "Hello" then
We do not support: DoEvent: DoEvent
Note: We do not support one line including multiple VBA sentences separated with colon.
Digital signature is not supported on Mac platform
On Mac platform, Lotus Symphony has no response when clicking File->Digital signature.
Graphics with text cannot be copied to other applications
In the Lotus Symphony SpreadSheets and Lotus Symphony Presentations,
inserting a graphic and inputting text into it, and then copying the
graphic to another editor, or to Lotus Notes, the text inside the
graphic may be lost.
Pictures cannot be inserted into custom shape
In Lotus Symphony, pictures are not allowed to be inserted into custom
shape. Therefore, when opening a Microsoft Word document, the picture
inside custom shape will get lost.
Change on master page can't apply to normal page for .pptx file
When editing a file in PowerPoint 2007 Document Format (PPTX), any
change made to outline style does not reflect on screen, no matter when
you are in master view or normal view.
Workaround:
By setting character style as Default Formatting, the modification
made to outline style in master page will take effect in normal view,
though it still seems to kept unchanged in the master view.
Spellcheck does not support user dictionaries for some languages
Spell check does not support the user dictionaries of the following language versions:
- Group1:Chinese (Simplified and Traditional), Japanese and Korean
- Group2:Thai, Turkish and Hebrew
- Group3:Bulgarian, Croatian, Hungarian, Romanian, Slovak, Slovenian, Ukrainian and Icelandic
"Reversing Path Direction" is not supported for animation effect
"Reversing Path Direction" is an attribute for the 'Motion Paths'
animation effects in Microsoft PowerPoint. This attribute is not
supported in Lotus Symphony Presentations; The path will not be
reversed if this attribute is set to 'True'.
Save unsupported document type may cause data loss
Unsupported document types can be opened by altering their
extensions, but this can cause data loss when the file is saved back.
For example, changing a .HTML file into a .SXW file and opening it may
result in the document content being lost when subsequently saving the
file.
Symphony crashes when working with edit Menu on print dialog
Symphony crashes when working with edit Menu on print dialog like:
Click "File->Print" to launch Print dialog, then click the "PDF"
button in the low left corner of the dialog and select "Edit Menu".
Click "+" button, then click "Cancel" in "Open" dialog, Symphony is
frozen.
After restart, another Symphony icon shown on the dock
User can drag the Symphony icon to the dock and launch Symphony by
clicking it. In such case, after Symphony is restarted, there will be
another icon shown on dock.
File type association may be changed after first launch Symphony
As a standard user, the first time run of Symphony will take ODF
formats association to Symphony itself on Ubuntu and SUSE. This is a
limitation for the user who has installed both Notes and Symphony, and
configured the file type association in Notes before first launch
Symphony.
Workaround:
Configure the file association in Notes preference page again.
The Package for the Web utility only supports English
The very first unpack progress dialog from PFTW (Package For The
Web) utility doesn't support translation, so it always keeps in
English.
Hyphenation does not work in Lotus Symphony
In Lotus Symphony, hyphenation does not work.
Duplicate formatting does not work well in some scenarios
In Lotus Symphony, continuous duplicate formatting does not work
well on text in the text box, by double-clicking the Duplicate
Formatting icon on the toolbar. Sometimes duplicate formatting might
not work well in cell editing mode in a spreadsheet.
Cannot access menu by keyboard when focusing on Help on Mac
On Mac platform, when moving focus to Help->Search in main menu bar, user
cannot access main menu by keyboard.
Workaround:
To use mouse to access main menu.
Much memory is used when opening file with many fontwork objects
If there are many fontwork objects in a document, a lot of memory is allocated
because a large number of polygon objects are created.
Workaround:
Try to remove some fontwork objects from the document.
New row or column cannot inherit the style changes
A new row or column inserted in a table cannot inherit the style
changes of the table. For example, if user changes background color of
all existing cells and then adds a new row, the newly added row still
presents default background color, but not the changed color.
Workaround:
Set styles for the inserted row or column again.
Cannot load pictures linked by HTTP protocol
When loading pictures that are linked by HTTP protocol in the following scenarios, the pictures might not be shown.
- Copy one picture from a Web page by pressing Ctrl+C, and paste the contents
to the Symphony editor. The picture cannot be shown.
Workaround:
Right-click the picture and select copy image from the context menu.
- Load a document that contains a picture linked to a HTTP location, the
picture cannot be shown.
Workaround:
Use the local image file instead of linking to external Web pages.
Files on network-share are opened in read-only mode on Mac OS
When opening a file on a network-share (smb://server/share) on Mac
OS, Symphony loads it in read-only mode and prompts the following error
message: "This document is already opened in other applications. Lotus
Symphony will load it as read-only mode with the same file name." Click
OK to view the file in read-only mode, or click Cancel to close it.
Workaround:
Copy the file from the network-share to your local workstation, and then open it
with Symphony.
Some hotkeys don't work on Mac OS X system
Following Key combinations don't work due to the conflict between Symphony and Mac OS X system.
- Cmd+H Align text to center
- Shift+F10 Context menu
- Shift+F11 Show style list dialog
- Shift+F12 Start a bullet list
Workaround:
They can be accessed through main menu or context menu.
Cannot drag and drop document to the Home page to open it
Symphony embedded browser doesn't support drag and drop on Mac OS X.
Workaround:
Drag and drop the file to Symphony icon on Application list, new button or
empty slot in tabbed workbench.
ODF file association is overwritten
If ODF(.odt, .ott, .ods, .ots, .odp, and .otp) or OO1.0(.sxw, .sxi,
.sxc, .stw, .sti, .stc) file types are selected to associate with
Symphony during Symphony installation, then these associations are
overwritten on Windows platforms when you install Notes 8. If you want
to change the association, please consult your system administrator.
The following gives one possible way to change the association of
certain file extensions:
- In the Windows Explorer, right-click on a file with the extension whose association you want to change, and click "Open With"
- In the "Open With" dialog, click the program that you want to use
to open the file, or click "Browse" to choose the program on a disk
- Select the check box "Always use the selected program to open this kind of file"
If ODF(.odt, .ott, .ods, .ots, .odp, and .otp) or OO1.0(.sxw, .sxi,
.sxc, .stw, .sti, .stc) file types are not selected to associate with
Symphony during Symphony installation, users can add/remove file
associations on preference page.
Some bullets may not be displayed under Linux and Mac
In Linux and Mac platforms, some bullets can't be displayed
correctly in the "Numbering and Bullets" dialog or in document area due
to the insufficient fonts installed in operating system.
Workaround:
Install all the language packages then all the bullets can be displayed correctly.
UI labels may be truncated with an ellipsis at the end
UI labels may be truncated with an ellipsis (...) at the end. To
Workaround this issue, hover your mouse over the truncated label text,
and the full text will be shown as a hover tip.
It might take long time to new/open a document with JAWS running
When JAWS is launched, it might take long time to new or open a document in
Lotus Symphony.
Opening documents by dragging is not supported on Mac
On Mac, a document cannot be opened by dragging it to the home page in Symphony.
UI language changes with OS locale on Mac and Linux
On Linux and Mac, if the UI language setting is not changed from Preferences,
the UI language will be the same as the OS locale.
TOC hyperlink in MS Word document doesn't work in Symphony
When an MS Word document with a TOC is opened by Symphony, the TOC hyperlink
doesn't work as expected.
Workaround:
Select TOC and launch context menu, choose the "update Index/Table" item. The
TOC hyperlink will be enabled.
Applying background to all pages does not work sometimes
In presentation normal view, click Layout->Properties->Page Properties, and
change the background setting in the Page Properties dialog.A warning dialog
opens to prompt "Background settings for all pages", if you select "Yes",
sometimes the settings do not apply to all pages. It only applies to the slides
which use the same master slide.
Workaround:
To apply background settings to all pages, perform the same settings steps for
other slides again.
Installation fails if path contains double-byte characters
When installing Lotus Symphony into a target path which contains double-byte characters
and the characters encoding does not match the operating system's language
settings on windows, installation fails and rolls back, which is a
limitation of the third party tool. It is documented
here: http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=4947220.
Workaround:
Set operating system language the same as the double-byte
characters contained in target path.
Documents with revision records might display incorrectly
Open a MS Word document in Lotus Symphony. If there are revision records on
floating objects, such as graphics, shapes, textboxes and so on, the document
might not display correctly.
Formatting is not retained when refreshing data in DataPilot
You cannot define the formats in a Data Pilot Table. After you set, the format
returns to the default layout when data is refreshed.
Chart is improperly refreshed if you delete a column from data range
Create a new spreadsheet, and input data in a cell range. Select the cell range
and create a chart. When you delete a column which is in the data range of the
chart, the chart is improperly refreshed and the deleted column is still in the
chart.
Workaround:
- Double-click the chart to enter the chart edit mode.
- Right-click the chart and select Data Ranges.
- Re-select the data range from the "Data range" picker and click OK.
Cannot jump to the right content in TOC
You cannot jump to the right content in TOC when paragraphs with the same
contents apply the same outline level and numbering style.
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