Known Issues and Limitations
JAWS 8.0: Marked words cannot be read out consistently
JAWS 8.0 will not consistently read out words marked by the "Find & Replace" or "Spelling Check" dialog, if JAWS has been started with the operating system. As a workaround, close JAWS 8.0 and restart it.
SLED 10: SCIM 1.4.5 or higher is needed
On SLED 10, text cannot be input correctly with SCIM 1.4.4 using Lotus Symphony . It needs to be upgraded to SCIM 1.4.5 or later.
UI labels may be truncated with an ellipsis at the end
UI labels may be truncated with an ellipsis (...) at the end. To work around this issue, hover your mouse over the truncated label text, and the full text will be shown as a hover tip.
Forms are not saved correctly in .PPT format
If a Lotus Symphony Presentations document that contains forms is saved as a Microsoft PowerPoint (.PPT) file, and then re-opened by PowerPoint, the forms in that document will be shown as blank rectangular frames.
Graphics with text cannot be copied to other applications
In the Lotus Symphony SpreadSheets and Lotus Symphony Presentations, inserting a graphic and inputting text into it, and then copying the graphic to another editor, or to Lotus Notes, the text inside the graphic may be lost.
JAWS: Version 8.0 or higher is needed using Windows
For JAWS users on a Windows machine, JAWS 8.0 or higher is required for Lotus Symphony.
Linux: No "Save as type" option available on SUSE
There is no "Save as type" combobox in the 'Save as' dialog for Lotus Symphony running on the SUSE platform. File extensions need be set specifically to save a file as a certain type.
ODF file association is overwritten
If ODF(.odt, .ott, .ods, .ots, .odp, and .otp) or OO1.0(.sxw, .sxi, .sxc, .stw, .sti, .stc) file types are selected to associate with Symphony during Symphony installation, then these associations are overwritten on Windows platforms when you install Notes 8. If you want to change the association, please consult your system administrator. The following gives one possible way to change the association of certain file extensions:
- In the Windows Explorer, right-click on a file with the extension whose association you want to change, and click "Open With"
- In the "Open With" dialog, click the program that you want to use to open the file, or click "Browse" to choose the program on a disk
- Select the check box "Always use the selected program to open this kind of file"
If ODF(.odt, .ott, .ods, .ots, .odp, and .otp) or OO1.0(.sxw, .sxi, .sxc, .stw, .sti, .stc) file types are not selected to associate with Symphony during Symphony installation, users can add/remove file associations on preference page.
Save unsupported document type may cause data loss
Unsupported document types can be opened by altering their extensions, but this can cause data loss when the file is saved back. For example, changing a .HTML file into a .SXW file and opening it may result in the document content being lost when subsequently saving the file.
Tables in Notes cannot be copied to Lotus Symphony Presentations
Selecting and copying a table in Notes, then pasting it into the Lotus Symphony Presentations, will cause only the table text to remain.
User cannot Undo if a document is not completely loaded
The "Undo" command does not work when a document is still loading (for example, if the page number in the status bar keeps on increasing), until that loading is finished.
Installation program in BIDI languages shows in English
Installer doesn't support Hebrew and Arabic languages translation. If the system language is one of these two languages, the installer User Interface will be still in English. But the correct native language resource files still can be installed. So after installation, ,Lotus Symphony has correct native UI language.
The Package For The Web utility only supports English
The very first unpack progress dialog from PFTW (Package For The Web) utility doesn't support translation, so it always keeps in English.
Lotus Symphony freezes when invoking system menu with Jaws running
With Jaws running, pressing "Alt + F" then left arrow, or "Alt + Space" to launch Lotus Symphony's system menu, leads to a Lotus Symphony freeze. To recover from the freeze, please press "Alt + Tab" to switch focus to another application, then back.
Workaround:
Please press "Ctrl + Tab", "Alt + F", or "F10" to switch focus to menu bar, then press "Alt + Space" to launch Lotus Symphony's system menu.
The limitations of switching between languages
You can switch between English and any other supported languages. But you can only switch from one non-English languages to another within the same group:
- Group 1 refers to Simplified Chinese, Traditional Chinese, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), and Spanish.
- Group 2 refers to Arabic, Czech, Danish, Dutch, Finnish, Greek, Hebrew, Hungarian, Norwegian, Polish, Portuguese, Russian, Swedish, and Turkish.
Without a successful switch between languages, you may get a partially translated or completely English user interface. This problem also exists when you upgrade from a different NLV installation of the same Beta version.
The Windows desktop icon and menu item cannot be created in special cases
This problem usually happens when you switch between operating system language locales. For example, On a Chinese Windows XP machine, if the Windows language is set to 'English' via "Control panel - > Regional and language options - > Advanced - > Language for non-unicode programs", the shortcuts on the desktop and Start menu cannot be created by the installation program. You can still launch Lotus Symphony directly by navigating to the installation folder and double-clicking the symphony.exe file.
"Reversing Path Direction" is not supported for animation effect
"Reversing Path Direction" is an attribute for the 'Motion Paths' animation effects in Microsoft PowerPoint. This attribute is not supported in Lotus Symphony Presentations; there will be no animation effect if this attribute is set to 'True'.
"Colors" setting in Preferences can't be applied or restored correctly
Modifications on colors settings in "File > Preferences" can't be applied by clicking the "Apply" button. As a workaround, click "Modify" to apply the modifications.
After completing modifications, clicking "Restore Defaults" will not restore the default colors setting.
New file counter still continues after relaunch Symphony
After checking "Enable performance optimization" and choosing the "High" option in the Preferences page, the file counter shown in file tab will not reset when Symphony is restarted. For example, if the file counter for creating new Documents is "New Document 3" when Symphony is closed, it will be "New Document 4" instead of "New Document" when creating a new document file after restarting Symphony.
Can't switch to new locale if choosing high performance optimization
Install Symphony, check "Enable performance optimization" and choose "High" option in Preferences page. Close Symphony and switch to another locale then restart Symphony; the UI language remains unchanged.
Workaround:
Choose "Moderate" option in Preferences page and restart Symphony. The UI language will be changed according to current locale. Then choose "High" option to enable high performance optimization.
Language packages may not be enabled with high performance optimization enabled
After check "Enable performance optimization" and choose "High" option in Preferences page, install the new language packages. The new language package is not enabled and consequently UI language is not switched to the new locale when the locale is switched.
Workaround:
Uncheck "Enable performance optimization" in preference page and restart Symphony.
Many f32main.exe processes appear when opening a file with Lotus Freelance OLE
If Lotus Freelance is installed and a presentation file which contains Freelance OLE object is opened by Symphony, sometimes many f32main.exe processes appear. The user should kill the f32main.exe processes manually since they will not disappear when file is closed.
Formula result instead of formula text is displayed when opening Lotus 123 file
If a Lotus 1-2-3 file which contains formula text in cell with "Text Formula" style is opened by Symphony, the calculated formula result will be displayed.
TOC hyperlink in MS Word document doesn't work in Symphony
When an MS Word document with a TOC is opened by Symphony, the TOC hyperlink doesn't work as expected.
Workaround:
Select TOC and launch context menu, choose the "update Index/Table" item. The TOC hyperlink will be enabled.
Data validity list rule may not be saved in MS Excel .xls format
Create a Symphony Spreadsheet and insert a data validity list rule into a cell. If all the cells after this cell are all empty and this file is saved into Microsoft Excel .xls format, the data validity list rule set on this cell won't be saved successfully.
Workaround:
Insert some content in any cell which is after this cell with data validity list rule then save it.
Some bullets may not be displayed in "Numbering and Bullets" dialog
In RedHat 5.1, some bullets can't be displayed correctly in the "Numbering and Bullets" dialog due to the insufficient fonts installed in operating system.
Workaround:
Install all the language packages of RedHat 5.1 then all the bullets can be displayed correctly.
Copy hyperlink with non-empty frame type from document editor to other applications may change hyperlink target
In Symphony Documents editor, copy a hyperlink with non-empty frame type to other applications, the pasted hyperlink target will be appended with the frame type text. Then activating the hyperlink won't go to the target URL correctly.
Workaround:
Edit the pasted hyperlink and remove the appended frame type text from target URL. The hyperlink activation will be correct.
Some customized Preference settings are not kept after upgrade
Some Lotus Symphony customized preference settings will be lost after upgrading from a previous version. Users needs to recover the preference settings manually. The default settings will remain unchanged after upgrading.
Workaround:
Reconfigure those customized preference settings manually after upgrade.
Portrait page orientation may be changed when opening Freelance file
If a SmartSuite Freelance file which is set with Portrait page orientation is opened by Symphony, the page orientation may be changed to Landscape.
Workaround:
User can modify the page orientation in the page properties dialog
Application crashes when exporting a new encrypted document to PDF
Using Symphony to create a new document, encrypt it with a password, and export to PDF format without first saving the document, may cause Symphony to crash
Workaround:
Save this document to local disk first, then export to PDF format.
Saving Spreadsheet file which has mixed-byte characters in hyperlink text may cause hyperlink duplicate
If a Symphony Spreadsheet cell contains a hyperlink which has double-byte and ASCII characters in the hyperlink text, saving to .ods file may cause the hyperlink being duplicated.
Spell check doesn't support the user dictionaries for some languages
Spell check does not support the user dictionaries of the following language versions: Hebrew, Simplified Chinese, Traditional Chinese, Turkish and Hungarian.
Lotus Symphony may not be launched with Jaws running when multiple Symphony are installed
If stand-alone Lotus Symphony and Lotus Notes embedded Symphony are both installed, the previous installed Symphony may not be launched when Jaws is running.
Workaround:
Manually register the library file required by Jaws for the desired Symphony :
- From the Start menu, select Run...
- In the Run window, type cmd and then click OK
- Change the directory path to < install_location >\framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.system.win32_ < version >
- Type the command: set path=%path%; < install_location > \framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.infra.win32_ < version > ; && regsvr32 /s < install_location > \framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.infra.win32_ < version > \UAccCOM.dll
Notes:
- replace < install_location > with the desired Symphony installation location, for example c:\Program Files\IBM\Lotus\Notes or c:\Program Files\IBM\Lotus\Symphony
- replace < version> with the version of the plug-in, for example 3.0.1.20080520-1702
Symphony may fail to launch if locale is switched to single-byte language locale after being installed under multi-byte language local
If system locale is switched to single-byte language locale after Symphony is installed under multi-byte language locale and launched once, subsequent launch of Symphony after locale switch may fail.
Workaround:
Close Symphony and remove the < install_location >\data\.sodc directory then restart Symphony. Here < install_location > is Symphony's installation location, for example c:\Program Files\IBM\Lotus\Symphony.
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