Download Performance is Now Improved

Buzzmaster2  |  Jun 5, 2008 2:41 AM
Some of you may have experienced performance issues with the registration process to download Lotus Symphony. While the issue was not related to the Lotus Symphony code itself, we understand your experience may have been frustrating and we apologize. The IBM.com teams have just implemented a fix as of 5pm ET on June 4, 2008. With this fix, we believe that you will find the download performance much improved. So, if you were not previously successful getting Lotus Symphony 1, we encourage you to try again. If you still experience issues, please let us know and look for support on the Download and Installation Support Forum.

Also, a few of you expressed disappointment that the MacOS version was not part of Lotus Symphony 1. We are currently in Alpha with that and plan to release the Beta in a few months. So, rest assured, it is real.

53 Comments

  • to slow said on Jun 5, 2008 3:31 AM:

    Downloade speed at 78kb on at 10Mb conection is to slow,we stay whith open offices,havent got all day to downloade a program,an ide dont set limitations on download speed,pepol get it faster an

    is gone from your server in menents.

  • same problem said on Jun 5, 2008 4:57 AM:

    30,4kb/Sec is too slow...

  • Andrew said on Jun 5, 2008 8:40 AM:

    Yeah same problem here, I am downloading with 15 KB/sec, will take ages while I can try it. Please give more bandwith for us. :)

  • Dave said on Jun 5, 2008 8:42 AM:

    17.8 KB/sec to 20 KB/sec. This is not an improvement at all. This is ridiculous. I wouldn't wait over an hour to get this. Oh wait, it's at 41.5 KB/sec now. I'm just stopping this download and will get it elsewhere.

  • Rodney said on Jun 5, 2008 10:18 AM:

    Terribly slow and I tried twice these 2 days. Don't believe the fact.

  • Roby from Italy said on Jun 5, 2008 10:38 AM:

    slow slow slow .. no more than 30 KB/sec

  • Hhh said on Jun 5, 2008 10:55 AM:

    DownloadDirector is quicker.

  • CruiseCrazy7 said on Jun 5, 2008 12:26 PM:

    Hhh ...your're right download director is really fast.

  • Kevin said on Jun 5, 2008 1:45 PM:

    I have tried Download Director. It started at 60 KB/sec then fell to 30 KB/sec. I have a 120 KB/sec internet connection and don't feel like waiting almost two hours for this software.

    Why doesn't IBM allow other servers to mirror Lotus Symphony ? Is this a proprietary behavior ? It reminds me of Sun and Solaris 10.

  • tefillim said on Jun 5, 2008 2:03 PM:

    18 hours !

  • Jim said on Jun 5, 2008 2:36 PM:

    Wow - my office suite downloaded fast - oh wait, you don't have one for the Mac - this is OOo 3.0 beta - sorry...

  • AlterEgo said on Jun 5, 2008 2:43 PM:

    I downloaded it yesterday at 12:00 CET, at about 20kb/s. It took hours (about 2:30) but at the end it worked well. Thank you IBM to provide such software.

  • Uwe said on Jun 5, 2008 3:06 PM:

    On Jun 4, 22:00 not more than 20 kb/s no other seeds with a download manager no bittoorent

  • Lorenzo said on Jun 5, 2008 3:36 PM:

    3.3, 4.2, 0, 14, 18, 20, 19, 20, 21, 14, 15, 10, 0, 7... all in KB/s

  • jon said on Jun 5, 2008 3:41 PM:

    Coming in here at 101kbs via DownloadDirector, one would think that a company as big as IBM could do better than this.

  • JB said on Jun 5, 2008 4:01 PM:

    Download director worked well for me ... about 180-200kbs/sec.

  • Pete said on Jun 5, 2008 4:15 PM:

    Then I suppose I'm lucky, since I'm able to download at the "impressive" speed of 42 KB/s (336 kbs/s).

    Please, please, please, IBM! Explain why being connected to your server for an hour and a half at a low speed is better than allowing me to finish in less than ten minutes at a high speed.

  • lorenzoferrara said on Jun 5, 2008 4:55 PM:

    And no resume!!!! DownloadDirector is not working on Firefox3+Flash10

  • Insulaner said on Jun 5, 2008 6:01 PM:

    Been downloading now for 1½ hours, nearly finished now. Hope it's worth the wait

  • sailor said on Jun 5, 2008 6:07 PM:

    downloading at 148 KB/sec via http...It is great software so quit complaining! :(

  • Shabeer said on Jun 6, 2008 7:05 AM:

    What Rubbish. I put it on download and the entire thing came in 6 mins flat from my office. Installation is pretty neat and it works very well.

    Well the question is if you still want to pay USD 260 for MS Office for each user in your Organisation and use about 20% of the features, its your choice. Even more to upgrade to Office 2007 from XP, you still have to go thru and End user training. For me using Symphony from Office XP was much easier than using Office 2007. Its all a matter of getting use to.

    Think about the cost savings in an enterprise scenario. For large Organisations above 20000 employees, its even better. IBM offers support at 1 dollar per desktop.

  • Mur said on Jun 6, 2008 8:52 AM:

    6June - d/l speed is a miserable 33k on a corporate lan. Yesterday it was ratcheted down to 2k and I gave up.

    OpenOffice comes down a decent clip by comparison, 700k+.

    Somebody needs to get their act together.

  • Bard said on Jun 6, 2008 4:45 PM:

    Download Manager wouldn't work with my Thinkpad and XP sp3. Http still very slow at around 35k on a 10mb connection. OK, hour and a half but look forward to trying it!

  • Jeff said on Jun 6, 2008 5:40 PM:

    Downloaded through Download Manager last night, took over 3 hours (on a T-1), went to install and the @#$% file was corrupt. Downloaded it again this afternoon using http, download took 53 minutes but worked.

    Congratulations on acquiring Net Integration, Nitix is an awesome OS and Net Integration makes a rock solid server. I have everything I need with Notes, Domino, and Symphony!

  • Rodney said on Jun 7, 2008 5:03 AM:

    Why can not provide download resume support? I tried days but still can not get it. Pity!

  • eSubagio said on Jun 8, 2008 2:49 AM:

    Trying download using download director, nothing happen, so i just click download using http, and it works. in progress now, can i distribute this ? so i can tell to my fellow about this symphony

  • Art said on Jun 9, 2008 12:45 AM:

    I´m in Peru and download speed is 215 KB/sec, pretty decent. I couldn´t download using Download Manager, HTTP worked just fine.

  • Guest said on Jun 9, 2008 10:06 PM:

    great!

  • david said on Jun 9, 2008 10:07 PM:

    20 hours!

  • tatumi-55@pop21.odn.ne.jp said on Jun 10, 2008 11:42 PM:

    thankyou!

  • Diego (ARG) said on Jun 11, 2008 8:24 PM:

    I 've not been able to try the software due to the bad download bandwidth. I will have to be more patience. Now is working at 30Kbps average. I hope it can be fixed.

    Anyway: Thanks for the software...

  • Greebo said on Jun 11, 2008 10:21 PM:

    Downloaded at a steady 157 kps and had it installed within 25 minutes. Now to explore. Many thanks, IBM.

  • Jay said on Jun 12, 2008 9:51 PM:

    Download speed at 390kb/sec, then up to 430KB/sec.....download complete in about 10min.

  • Steve said on Jun 13, 2008 10:47 AM:

    Excellent download speed using Director (320 KB/s) and great software - one in the eye for Microsoft - Thank you!

  • Peter said on Jun 14, 2008 4:32 PM:

    Downloading with Director (780 KB/s)! Total time about 3 minutes. Can't wait to try it!

  • Jérôme said on Jun 16, 2008 9:21 AM:

    Download with Director (1120KB/S); with HTTP, it was 300KB/s max.

  • blade said on Jun 18, 2008 2:16 AM:

    still too slow. IMPROVE AGAIN, please.

  • Joey said on Jun 22, 2008 6:18 PM:

    Softpedia FTW!

  • Jeff said on Jun 25, 2008 11:24 AM:

    The download is STILL slow. 36KB/sec is aweful. And I am on the IBM network.

  • Guest said on Jun 28, 2008 1:28 AM:

    VERY GOOD!!

  • Guest said on Jun 28, 2008 1:28 AM:

    VERY GOOD!!

  • Guest said on Jul 2, 2008 11:07 PM:

    Good!

  • Nick said on Jul 5, 2008 7:04 AM:

    I'm getting a download speed of 235kb/sec so I guess IBM have upgraded OK now.

    Installed on 3* Ubuntu boxes and 2 * windows boxes.

    Used http://tombuntu.com/ for help with Ubuntu installs

    Been using from beta 1 no real problems, but you do need 2Gb or more for it to work well. No more lock-in to Office, good.

  • Moroan Georgel said on Jul 7, 2008 9:40 AM:

    sa vedem ce face

  • Guest said on Jul 7, 2008 11:38 PM:

    very good

  • Guest said on Jul 7, 2008 11:38 PM:

    very good

  • Guest said on Jul 7, 2008 11:40 PM:

    Thank you

  • adsfasdf said on Jul 8, 2008 3:33 AM:

    asdfdf

  • Mike McP said on Jul 8, 2008 3:32 PM:

    Downloading at about 360k...plenty fast.

  • Guest said on Jul 10, 2008 3:40 AM:

    30,4kb/Sec is too slow...

  • Janice said on Jul 23, 2008 12:33 PM:

    Can't get pass the id/password screen

  • diana_rebela_2008 said on Aug 1, 2008 12:53 PM:

    dfsaas

  • J. Mannion said on Sep 3, 2008 6:02 PM:

    Wow . . . I downloaded the entire program at 332 kbs and did it within five minutes. I use a 3 gig DSL connection and it was flawless from beginning to end. As always IBM just works well.

    I used the HTTP download. Thanks, IBM
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