Published on 27 May 2014
“ This technology demonstrated how we could quickly, efficiently and economically route the right crew to the right place and perform maintenance instead of responding after the fact. ”
William Bell, Technology Director, Analytics and Data Services, CenterPoint Energy, Grid and Market Operations
Energy & Utilities
Houston-based energy company CenterPoint Energy serves more than five million electric and natural gas customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma and Texas.
The company’s smart grid program, deployed in the Houston area, includes advanced meters (or smart meters) and intelligent grid technologies that help it improve electric power reliability, speed service restoration in the event of an outage, and foster energy efficiency. These smart grid technologies are streaming millions of messages. And for CenterPoint Energy to gain new insight from this data, it must be able to analyze it in near-real time.
To help the company’s business units better utilize this data, CenterPoint Energy’s Analytics and Data Services staff in conjunction with their partners in IT launched a Proof of Concept project using powerful analytics technology that will help operators detect and respond to minute changes in its infrastructure before customers are affected.
Will enable staff to improve prediction and prevention of operational issues. Will improve outage communication and response to enhance the customer experience. Will help CenterPoint Energy deploy the right crew to the right place at the right time with the right information about the situation. Will enable near real-time automation with the ability to process logic, identify conditions, and interface with other systems right crew to the right place at the right time with the right information about the situation.
IBM products and services that were used in this case study.
InfoSphere Streams, E&U: Transmission and Distribution Operations (TD Ops), E&U: Intelligent Utility Network (IUN), IBM Analytics, Smarter Planet, Automation, Information Management Foundation, IBM Analytics - Internet of Things
© Copyright IBM Corporation 2014. IBM Corporation, Software Group, Route 100, Somers, NY 10589. Produced in the United States of America. May 2014. IBM, the IBM logo, ibm.com, and InfoSphere are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. It is the user’s responsibility to evaluate and verify the operation of any other products or programs with IBM products and programs. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. The client is responsible for ensuring compliance with laws and regulations applicable to it. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the client is in compliance with any law or regulation.