Anglian Water Services Ltd

Quenches thirst for excellent customer experience in East Anglia and beyond

Published on 17-Aug-2017

The costs saved allow us to maximize funding in other areas of the business, such as the critical customer-facing services and sustainability programs.

Sam Mellodew, SAP Program Leader, Anglian Water

Customer
Anglian Water Services Ltd

Industry
Energy & Utilities

Deployment country
United Kingdom

Partner
SAP
Capgemini

Overview

Anglian Water is the largest water and water recycling company in England and Wales by geographic area, serving more than six million domestic and business customers. Anglian Water collects, cleans, and distributes around 1.2 billion liters of water a day through 112,833 kilometers of pipes, covering 27,500 square kilometers, and employs about 4,000 people.

Business need
Millions of household and business customers rely on Anglian Water. As critical back-office infrastructure neared end-of-life, how could service levels be enhanced and further improved?

Solution
By migrating critical SAP solutions to IBM® Power Systems™ servers and the IBM Db2® database, Anglian Water is reducing business risk, cutting operating costs and increasing service efficiency.

Benefits
The solution delivers sparkling results: a 66 percent cut in server footprint helps hit sustainability targets, and 40 percent shorter batch times help to accelerate mission-critical billing runs.

Components

IBM products and services that were used in this case study.

Software
AIX, DB2 for AIX

Hardware
Power Systems, Power Systems running AIX, Power E850, Power S822

Services
STG Lab Services: Power (AIX), STG Lab Services: Power, IBM-SAP Alliance

Solution
DB2 for Linux, UNIX and Windows family, E&U: Intelligent Utility Network (IUN), Enabling Business Flexibility, Data Warehouse, Enterprise Resource Planning, High Availability, Application Infrastructure, Business Resiliency, Server Consolidation, Energy Efficiency

Legal information