MoneyGram International

Detects and prevents money transfer fraud before it impacts customers

Published on 31 May 2011

We are able to detect and respond to fraud far faster than before to protect our consumers as well as our global network of agents. We must remain ever vigilant in the face of more sophisticated financial fraudsters.

Ted Bridenstine, Systems Development Manager, MoneyGram International

Customer
MoneyGram International

Industry
Banking, Financial Markets

Deployment country
United States

Partner
Alpine Consulting, Inc.

Overview

MoneyGram International has stopped more than US$37.7 million in fraud through its Global Compliance system based on IBM InfoSphere Identity Insight solutions.

Business need
With 230,000 locations in 190 countries MoneyGram International faced pressure to keep up with fraud and compliance regulations affecting the international business landscape.

Solution
Understanding who its clients are is helping MoneyGram International identify and stop fraudulent, unauthorized money transfers, thereby addressing a common problem for financial institutions worldwide. Using a powerful, algorithms-based software platform, MoneyGram International can quickly identify questionable patterns, proactively enact processing rules, and quickly become compliant with new regulations, preventing thousands of customers from losing funds to fraud.

Benefits
-- Increased ability to identify and interrupt potentially fraudulent transactions by 40 percent -- Prevented thousands of customers from losing funds to fraud -- Stopped more than US$37.7 million in fraud -- Realized a 72 percent reduction in consumer fraud complaints in one year

Components

IBM products and services that were used in this case study.

Software
IBM Anonymous Resolution, InfoSphere DataStage, InfoSphere Global Name Recognition, InfoSphere Identity Insight, InfoSphere Information Server

Solution
Entity Analytics, Information Governance, Information Integration, Master Data Management, Smarter Planet

Legal information

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