IBM Business Analytics SPSS: Memphis Police Department

A detailed ROI case study

Published on 27 Jan 2011

Memphis Police Department


Deployment country
United States


Memphis Police Department used IBM SPSS predictive analytics software to improve its overall operations, enabling it to considerably reduce crime without a proportional increase in staff while expanding its territory.

Business need
- A way to respond faster to unfolding crime. With the time-consuming process of searching through an array of spreadsheets and paper files, officers were spending several hours looking for information vital to solving or preventing crimes instead of responding faster. - Innovative, new practices to predict, track, and respond promptly to crimes committed. - A way to cost-efficiently upgrade its resources, utilize funds in the most effective way, and increase the overall effectiveness of the department.

In 2005, Memphis Police Department partnered with the Department of Criminology and Criminal Justice at The University of Memphis to create a predictive analytics system called Blue CRUSH (Criminal Reduction Utilizing Statistical History). It selected IBM SPSS predictive analytics software to support Blue CRUSH .

- Increased overall visibility into crime activity. - Improved communication. - Increased overall productivity.


IBM products and services that were used in this case study.

SPSS Statistics Standard

BA - Business Analytics, Business Continuity, BA - Business Intelligence, Integrated Service Management & Security Framework, ROI Study

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