NSEIT Limited (100% subsidiary of National Stock Exchange of India)

Driving stellar service

Published on 15 Sep 2016

When you serve clients with stringent SLAs, strong collaboration is vital. Thanks to our IBM solutions, we keep our most demanding clients satisfied.

Mr. Nandkumar, Project Manager, NSEIT Ltd.

Customer
NSEIT Limited (100% subsidiary of National Stock Exchange of India)

Industry
Financial Markets

Deployment country
India

Overview

Headquartered in Mumbai, the National Stock Exchange (NSE) is India's leading stock exchange, incorporated in 1992 by leading institutions to provide a modern, fully automated screen-based trading system with national reach. NSE uses state-of-art information technology to provide an efficient and transparent trading, clearing and settlement mechanism. Founded in 1999, NSEIT is an independent wholly owned subsidiary of NSE, delivering managed services, cloud, mobility and analytics solutions to financial services organizations around the world.

Business need
NSEIT Limited in India depends on its information systems to operate effectively. How can NSEIT ensure that these vital systems are always available?

Solution
NSEIT relies on email, instant messaging, mobile capabilities from IBM Collaboration Solutions to deliver fast and effective helpdesk, maintenance and procurement services for NSEIT operations.

Benefits
NSEIT supports five of its business units with dependable software and systems—meeting stringent service-level agreements and facilitating the smooth running of the business.

Components

IBM products and services that were used in this case study.

Software
IBM Domino, IBM Notes, IBM Notes Traveler, IBM Sametime

Solution
Cloud Computing, Collaboration Solutions (ICS) - Social Collaboration & Digital Experience - Employee Digital Experience, Collaboration Solutions (ICS) - Social Collaboration & Digital Experience - Platform for Social Business, Collaboration Solutions (ICS) - Social Mail - Mail & Collaboration, Enabling Business Flexibility, IBM Collaboration Solutions, Mobile, Automation

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