Allen Lund Company

Boosting service quality and winning new customers with highly automated electronic data interchange

Published on 27 Jan 2017

We are serving a constantly expanding trading partner base with high-quality services—creating the headroom for years of successful future growth.

Carey Iwahashi, EDI Solution Architect/Developer, Allen Lund Company

Customer
Allen Lund Company

Industry
Travel & Transportation

Deployment country

Partner
Lightwell

Overview

Founded in 1976 and headquartered in La Cañada, California, the Allen Lund Company is a national third-party transportation broker with over 30 offices across the United States. Employing more than 400 people and managing over 300,000 shipments annually, the Allen Lund Company works with shippers and carriers to arrange dry, refrigerated and flatbed freight.

Business need
To strengthen its market-leading position, the Allen Lund Company needed to provide value-added services while managing huge increases in transactions and partners—without breaking the bank.

Solution
The Allen Lund Company is moving to a highly automated and flexible approach to B2B integration—enabling it to eliminate many time-consuming management tasks and manual onboarding processes.

Benefits
The Allen Lund Company doubled its EDI volumes in just one quarter, empowering it to deliver high-quality services at scale and help more shippers and carriers to move freight effectively.

Components

IBM products and services that were used in this case study.

Software
Sterling B2B Integrator

Solution
T&T: Operations Planning and Optimization, T&T: Customer Loyalty, Sales and Service, Commerce Solutions, Commerce Solutions - B2B Integration, Automation, Mobile, Small & Medium Business, Enabling Business Flexibility

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