Meander Medical Center unites physical and digital healing environments

IBM Digital Experience software helps deliver web portal and mobile access to healthcare services

Published on 22 Sep 2015

Building on IBM Digital Experience software, we can extend our physical healing environment into a virtual environment with a portal strategy that goes beyond simple access to personal health records.

Frank de Reij, CEO of Meander Medical Center

Customer
Meander Medical Center

Industry
Healthcare

Deployment country
Netherlands

Partner
Funatic

Overview

Headquartered in the Netherlands, Meander Medical Center serves approximately 320,000 people in a region that includes Amersfoort, Baarn, Barneveld and Nijkerk. It employs more than 3,000 professional staff and 200 medical specialists who handle over 500,000 clinical visits annually, providing care in consultation with general practitioners, nursing homes and health insurers.

Business need
Seeking inventive ways to better serve patients, Meander Medical Center needed a portal platform and solution implementation partner to help deliver on its vision for a digital healing environment.

Solution
Meander contracted with IBM Premier Business Partner Funatic to design and deploy an interactive patient portal and mobile apps built on IBM Digital Experience software.

Benefits
As the number of registered patient portal and mobile app users grows, Meander is moving forward on delivering new digital services and enhancing care coordination by deploying collaborative intranet and extranet capabilities.

Components

IBM products and services that were used in this case study.

Software
IBM Connections, WebSphere Portal Server, IBM Web Content Manager, IBM Forms Experience Builder, Digital Experience Patterns for WebSphere Portal Server and Web Content Manager, IBM Digital Experience Pattern for WebSphere Portal Server 8.5

Solution
HC: Collaborative Care and Health Information Exchange, Collaboration Solutions (ICS) - Social Collaboration & Digital Experience - Customer Digital Experience, Social Business for Customer Engagement, Social Business for Customer Service, Social Business Framework

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