Gulistan Carpet creates an intuitive customer portal

IBM software helps the company modernize its portal while taking advantage of existing application logic

Published on 24 Jul 2012

The Rational HATS software allowed us to take our existing green screen applications, and with Royal Cyber’s consulting help, modernize those so that we can have key features that our competitors also have.

Kermit Lewis, director business solutions/IT, Gulistan Carpet

Customer
Gulistan Carpet

Industry
Consumer Products

Deployment country
United States

Partner
Royal Cyber Inc.

Overview

Gulistan Carpet is a premium manufacturer of fine medium to high-end carpets since 1924. The company has more than 380 employees and operates facilities in Aberdeen, North Carolina. Gulistan Carpet supplies its merchandise to big box stores, distributors and dealers in the United States and Canada.

Business need
In an increasingly competitive marketplace, Gulistan Carpet wanted to create a more modern, dynamic, flexible customer portal that would enable it to stay ahead of the competition.

Solution
Gulistan Carpet worked with IBM Business Partner® Royal Cyber Inc. to use the logic of the company’s existing applications to create a more intuitive and full-featured customer portal.

Benefits
Usage of the portal, which enables customers to enter orders and get timely information via the web, increased by 50 percent just one month after it was launched.

Components

IBM products and services that were used in this case study.

Software
Rational Application Developer, Rational Host Access Transformation Services, Rational Host On-Demand, WebSphere Application Server

Solution
Enterprise Modernization

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