nViso

Helping financial advisors understand their clients’ true financial needs with emotional intelligence

Published on 18 Apr 2016

IBM Cloudant empowers us to offer ground-breaking emotional analytics to more clients than ever before.

Tim Llewellynn, CEO and Co-founder, nViso

Customer
nViso

Industry
Banking

Deployment country

Overview

Founded in 2009 and headquartered at the Federal Institute of Technology in Lausanne, Switzerland, nViso is a privately held start-up company developing technologies to decipher human emotions. Today, the company offers facial imaging solutions for use in many sectors – including its new EmotionAdvisor platform for financial services organizations.

Business need
People may think they make financial decisions rationally, but emotion plays a key role. nViso wanted to empower financial advisors with emotional insight to help their clients make smarter choices.

Solution
nViso used IBM Analytics to build a cloud solution that analyzes facial expressions and helps users understand what motivates them financially, even if they are not fully aware of their own emotions.

Benefits
One bank used the solution to engage with 200,000 customers and significantly improve its brand reputation. nViso is now rapidly developing customized versions for other financial institutions too.

Components

IBM products and services that were used in this case study.

Software
Cloudant Dedicated Cluster

Services

Solution
FSS: Banking - Front Office Optimization - Customer Insight, BA - Business Analytics, Business Analytics, Cloud Computing, IBM Analytics, SaaS, Startups

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