Delivers 98 percent policy compliance across all enterprise devices—server, desktop and mobile

Published on 30 May 2012

With our old solution, we had two engineers managing 2,500 endpoints. Now we need only one engineer managing 20,000 endpoints and we have 98 percent compliance against our policy baselines.

—Shahin Pirooz, Executive Vice President, Chief Technology Officer, CenterBeam


Computer Services

Deployment country
United States


CenterBeam is a U.S.-based IT managed service provider (MSP), offering mid-sized businesses award-winning, enterprise-class IT management services and support.

Business need
CenterBeam’s endpoint management services are delivered under a utility-based computing model, in which companies pay per-node on a monthly basis. As a result, the more efficient and effective CenterBeam is in delivering its services, the more successful the company is.

CenterBeam uses IBM Endpoint Manager to deliver enterprise-class patch management, software distribution, lifecycle management, and security and compliance services across PCs, servers and mobile devices. The software is implemented with CenterBeam’s proprietary self-healing agent technology to help the company confirm nearly 98 percent policy compliance.

● Increased policy compliance by more than 20 percent (from 80 percent to 98 percent) ● Supported a tenfold increase in number of endpoints under management with only one engineer ● Helped clients mitigate risk and strengthen endpoint security


IBM products and services that were used in this case study.

Tivoli Endpoint Manager for Core Protection, Tivoli Endpoint Manager for Lifecycle Management, Tivoli Endpoint Manager for Patch Management, Tivoli Endpoint Manager for Security and Compliance

Automation, Mobile

Legal information


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