Published on 18 Apr 2016
“ We knew that we wanted to work with IBM – only by partnering with the best can we become the best. ”
Yang Hongchun, Chairman, Bestore
Headquartered in Wuhan, China, Bestore is a leading player in the online food retail industry. Specializing in producing and selling snacks, Bestore employs more than 8,000 people and serves thousands of customers across the country.
On China’s – maybe the world’s – busiest online shopping day, Singles’ Day, huge order volumes threatened to overwhelm Bestore’s systems – potentially causing revenue loss and long-term brand damage.
Bestore implemented flexible, scalable online ordering solutions based on SAP Hybris B2C Commerce, capable of handling massive peak workloads, fully integrated with back-office systems.
On Singles’ Day and beyond, Bestore can fulfil orders rapidly and cost-effectively, helping increase market share and profitability. Integrated data capture helps Bestore optimize operations.
IBM products and services that were used in this case study.
IBM Global Business Services, IBM-SAP Alliance, GBS BCS EA - SAP, GBS AD&I - EA - SAP
Retail: Smarter Operations, Mobile, Data Warehouse, Enterprise Resource Planning, Business Intelligence, Customer Relationship Management
© 2016 IBM Corp. IBM Deutschland GmbH D-71137 Ehningen ibm.com/solutions/sap IBM, the IBM logo, and ibm.com are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of other IBM trademarks is available on the Web at “Copyright and trademark information” at http://www.ibm.com/legal/copytrade.shtml. Other company, product or service names may be trademarks, or service marks of others. This case study illustrates how one IBM customer uses IBM and/or IBM Business Partner technologies/services. Many factors have contributed to the results and benefits described. IBM does not guarantee comparable results. All information contained herein was provided by the featured customer and/or IBM Business Partner. IBM does not attest to its accuracy. All customer examples cited represent how some customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual customer configurations and conditions.This publication is for general guidance only. Photographs may show design models. © 2016 SAP SE. All rights reserved. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice.