First Data Hellas

Dramatically improving the accuracy of budgeting and billing with IBM and Incube

Published on 9 Jun 2015

IBM Cognos has helped us really get on top of our numbers, and our finance processes now run on time, every month.

Line Olsen, Finance Manager, First Data Hellas

First Data Hellas


Deployment country



First Data Hellas is the Greek subsidiary of First Data Corporation, a global provider of electronic commerce and payment solutions for merchants, financial institutions and card issuers. Headquartered in Atlanta, Georgia, United States, First Data Corporation has operations in 35 countries, serving approximately 6.1 million merchants and generating total revenues of more than USD10.8 billion per year.

Business need
Changing conditions in the Greek banking industry were piling pressure on First Data Hellas’ manual budgeting and billing processes. How could the company cope with the rapid pace of change without letting costs spiral?

Working with IBM Business Partner Incube, First Data Hellas replaced its spreadsheets with an advanced financial performance management solution that automates forecasting, invoicing and reporting.

Budgeting and billing processes are much faster and more accurate. The flexible IBM solution sharpens the firm’s ability to cope with market changes, while keeping costs firmly under control.


IBM products and services that were used in this case study.

Cloudant Dedicated Cluster, Cognos Business Intelligence, Cognos TM1


Cognos Business Intelligence, Cognos TM1, BA - Business Analytics, BA - Business Intelligence, BA - Performance Management, Business Intelligence, Business Analytics, Performance Management, IBM Analytics, Automation, Enabling Business Flexibility, Cloud Computing

Legal information


Join the Conversation


TwitterGoogle YouTube