St. Vincent Health streamlines accounts payable processes

The ministry extends automation from patient records to vendor invoices with IBM FileNet software

Published on 23 Feb 2012

The IBM Enterprise Content Management platform underlying our AP system gives us both the control and flexibility we need to effectively manage a diverse and changing vendor base and multiple approvers across our ministries.

Steve Koors, accounts payable manager, St. Vincent Health

St. Vincent Health


Deployment country
United States

CGI Group Inc.


St. Vincent Health includes 20 ministries serving 46 counties in central Indiana.

Business need
Largely paper-based and email-driven, the accounts payable (AP) process at St. Vincent Health was centralized for only seven of the 20 ministries.

Using a CGI Sovera AP system powered by IBM Enterprise Content Management software, St. Vincent centralized AP management with one repository for vendor documents and automated approval workflows.

St. Vincent speeds vendor payments with paperless, auditable AP processes that reduce monthly storage costs and approval times


IBM products and services that were used in this case study.

Datacap Taskmaster 2000, FileNet Business Process Manager, FileNet Content Manager

Enterprise Content Management

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