Superior Group

IBM social business software connects and empowers employees for competitive advantage

Published on 18 Apr 2014

Now we have a portal that connects all of our employees, even those working remotely. It's a capability many of our competitors don't have.

Frank Gullo, director of digital and mobile strategy, Superior Group

Customer
Superior Group

Industry
Professional Services

Deployment country
United States

Partner
Avnet

Overview

Founded in 1957, Superior Group provides agile workforce productivity solutions focused on people, process and project outsourcing. Headquartered in Williamsville, N.Y., Superior has some 500 direct employees and maintains offices throughout North America, as well as in South America, Europe, and Asia.

Business need
Superior Group executives discovered that employees worldwide felt disconnected from headquarters, regional offices and each other due to antiquated internal communication and collaboration tools.

Solution
By deploying IBM Connections and IBM® Sametime® social business software, the company empowered employees to communicate, collaborate and network from any location at any time.

Benefits
Superior Group employees are more productive, better engaged with headquarters and with each other, and better equipped to generate innovative and creative ideas.

Components

IBM products and services that were used in this case study.

Software
IBM Connections, IBM Sametime

Solution
Social Business Framework, Social Business for Innovation

Legal information

ContactUs

Join the Conversation

 

TwitterGoogle YouTube