Published on 18 Apr 2014
“ Now we have a portal that connects all of our employees, even those working remotely. It's a capability many of our competitors don't have. ”
Frank Gullo, director of digital and mobile strategy, Superior Group
Founded in 1957, Superior Group provides agile workforce productivity solutions focused on people, process and project outsourcing. Headquartered in Williamsville, N.Y., Superior has some 500 direct employees and maintains offices throughout North America, as well as in South America, Europe, and Asia.
Superior Group executives discovered that employees worldwide felt disconnected from headquarters, regional offices and each other due to antiquated internal communication and collaboration tools.
By deploying IBM Connections and IBM® Sametime® social business software, the company empowered employees to communicate, collaborate and network from any location at any time.
Superior Group employees are more productive, better engaged with headquarters and with each other, and better equipped to generate innovative and creative ideas.
IBM products and services that were used in this case study.
IBM Connections, IBM Sametime
Social Business Framework, Social Business for Innovation
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