The Co-operative Food enhances PCI DSS compliance

Boosting endpoint security with more effective patch management

Published on 28 Oct 2012

With IBM Endpoint Manager we will be able to guarantee that all of our endpoints are patched appropriately, and we will be able to provide solid proof that we have a regular, fully documented patch process in place. This will be a huge step in helping us to move closer to full PCI DSS compliance.

Neil Wakefield, System and Process Change Manager, The Co-operative Food

The Co-operative Food


Deployment country
United Kingdom


The Co-operative Group Ltd. is a British consumer cooperative, wholly run and owned by its members. It is the largest organisation of its kind in the Europe, with over six million members. The group comprises a diverse range of businesses, the largest of which is The Co-operative Food: a chain of food and convenience stores employing some 70,000 people.

Business need
The Co-operative Food wanted to develop a more unified approach to patch management, in an effort to improve compliance with PCI DSS standards and enhance security across its retail network.

Selected IBM® Endpoint Manager (formerly BigFix®) to centralise and streamline the patching process, delivering more effective patch management for an endpoint environment comprising some 19,000 devices.

Offers real-time, automated patch discovery and management, ensuring that endpoints maintain appropriate patch levels. Integrated reporting helps to demonstrate compliance with PCI DSS requirements.


IBM products and services that were used in this case study.

IBM Endpoint Manager for Server Automation

Automation, Business Resiliency, Enabling Business Flexibility

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