Mears Group PLC

Driving employee retention and accelerating analytics to support multi-million pound growth

Published on 7 Jun 2016

Our work with Portal is helping us to transform into a social, data-driven organisation.

John Brett, IT and Business System Director, Mears Group

Mears Group PLC

Professional Services

Deployment country
United Kingdom



Founded in 1988 and headquartered in Gloucester, England, Mears Group is a leading social housing repairs and maintenance provider. Employing almost 20,000 people in every region of the UK, the company maintains, repairs and upgrades the homes of hundreds of thousands of people, and provides domiciliary care services to around 30,000 people a year.

Business need
To drive its multi-million pound growth, Mears Group wanted to retain and develop talent from new acquisitions and deliver analytics services to an increasing number of business users.

Mears Group worked with IBM Premier Business Partner Portal to create a business social network using IBM Connections Cloud, and a cognitive platform for insight based on IBM Watson Analytics.

Today, Mears Group unites employees on a single social platform, boosting retention. Up to 96 percent shorter time-to-insight enables a lean IT team to support a growing number of users.


IBM products and services that were used in this case study.

IBM Connections Cloud S1, IBM MobileFirst Platform Foundation, Watson Analytics

Automation, Business Analytics, Business Intelligence, Cloud Computing, Collaboration Solutions (ICS) - Social Collaboration & Digital Experience - Employee Digital Experience, Collaboration Solutions (ICS) - Social Collaboration & Digital Experience - Platform for Social Business, Collaboration Solutions (ICS) - Social Mail - Mail & Collaboration, Enabling Business Flexibility, IBM Analytics, IBM MobileFirst, Mobile, Social Business Framework, Social Business for Expertise and Knowledge, Social Business for Recruiting and Onboarding, Watson Analytics

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