Published on 21 Dec 2012
“ We’ve increased programmer productivity by 10 percent and cut development costs. Not only that, but we’ve experienced significant decreases in the number of transaction failures within our applications. ”
Roberto L De Hoz, manager mainframe support, HSBC Bank Argentina S.A.
HSBC Bank Argentina
HSBC Group is headquartered in London and is one of the world’s largest banking and financial services organizations. With significant operations in retail, commercial, corporate and investment banking and in the insurance business, the group has more than 9,500 offices in 79 countries and territories in Asia, the Middle East, Europe, America and Africa. In 2006, HSBC acquired Banca Nazionale del Lavoro, which serves customers through its network of 140 offices and branches.
HSBC Bank Argentina S.A. needed to reduce mainframe application development costs and quickly identify and fix root-cause issues impacting application performance and reliability.
Using IBM Problem Determination Tools, the bank’s development team modernized its processes for developing back-end IBM CICS applications.
Developers reduced time needed to analyze coding issues in both development and production environments from hours to seconds, cutting costs and increasing programmer productivity by 10 percent.
IBM products and services that were used in this case study.
Debug Tool for z/OS, Fault Analyzer for z/OS, File Manager for z/OS
System z Software
© Copyright IBM Corporation 2012 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America December 2012 IBM, the IBM logo, ibm.com, Problem Determination Tools, File Manager for z/OS, Fault Analyzer for z/OS, Debug Tool for z/OS, CICS, System z, z/OS, Rational Developer for System z, are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. It is the user’s responsibility to evaluate and verify the operation of any other products or programs with IBM products and programs. THE INFORMATION IN THIS Word documentUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. Statements regarding IBM’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.