Meritage Homes builds better customer information into its business

Connecting applications with IBM WebSphere software and IBM Business Partner KS2

Published on 15-Nov-2011

With IBM WebSphere Cast Iron we have an ideal solution to support our mission-critical Salesforce.com and JD Edwards applications, enabling us to get the very best out of both.

Chris Sinkwitz, Director of Applications, Meritage Homes

Customer
Meritage Homes Corporation

Industry
Construction / Architecture / Engineering

Deployment country
United States

Partner
KS2 Technologies, Inc.

Overview

Committed to building homes and communities that are innovative, built with care and craftsmanship, and that deliver enduring value, Meritage Homes Corporation (Meritage Homes) has built more than 70,000 homes across the southern and western United States. As the first top-10 US homebuilder to be 100 percent ENERGY STAR qualified, Meritage Homes builds each of its homes with sophisticated energy-efficient features, materials and appliances at no additional cost to buyers.

Business need
Meritage Homes wanted to cut IT costs, increase sales and provide better customer service. To achieve this, the company needed to better integrate customer data from its Oracle JD Edwards EnterpriseOne system and Salesforce.com application, and refresh its energy-inefficient legacy server.

Solution
Deploying IBM® WebSphere® Cast Iron® Cloud Integration provides a ‘configuration not coding’, template-based approach to enable real-time transactions between Meritage Homes’ JD Edwards EnterpriseOne and Salesforce.com applications. An IBM Power® 770 server running the IBM i operating system offers a highly available, energy-efficient platform for the solution.

Benefits
Accelerates the sales process so that Meritage Homes employees can serve customers faster and more effectively. Gives corporate executives deeper insights into which campaigns are successful and which are not. Allows executives to track the effectiveness and follow-through of their sales team members. Decreases power consumption, leading to significantly lower data center costs.

Components

IBM products and services that were used in this case study

Software
IBM i

Hardware
Power 770, Power Systems, Power Systems running i

Solution
IGF, IGF: IT Financing - IBM HW, BA - Business Intelligence, Cloud Computing, Enabling Business Flexibility, Energy Efficiency, High Availability, Information Integration

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