Banca Carige

Providing superior customer service by launching innovative mobile services on a secure platform

Published on 4-Apr-2014

Running our mobile banking service on Linux on zEnterprise is another step forward in our continual evolution on the mainframe. The key value for our business is that the most important services can be managed together on a consistent, stable and highly secure platform that offers enormous scalability and performance.

Daniele Cericola, ICT Governance Manager, Banca Carige

Customer
Banca Carige

Industry
Banking

Deployment country
Italy

Overview

Founded in Genoa in 1483, Banca Carige Group (Banca Carige) has grown to become one of the largest banks in Italy. Employing almost 6,000 people across more than 650 branches, the company serves 1.2 million banking customers and generates gross operating income of more than EUR800 million.

Business need
To thrive despite intense competition, Banca Carige wanted to develop a customer-centric approach to service delivery, but it first needed to gain a deeper understanding of customer needs and desires.

Solution
Banca Carige built an analytics environment and a new mobile banking service using IBM software on IBM® zEnterprise® EC12 mainframes, which provide round-the-clock availability and high security.

Benefits
Launching new services meets changing customer demands, while the proven underlying technology accelerates deployment and reduces risk; consolidating to a single platform cuts cost and complexity.

Components

IBM products and services that were used in this case study.

Software
WebSphere Portal, DB2 Analytics Accelerator for z/OS, CICS Transaction Gateway, WebSphere Application Server Network Deployment, CICS Transaction Gateway for z/OS, DB2 for z/OS, CICS Transaction Server, WebSphere Application Server, WebSphere Enterprise Service Bus, SPSS Modeler, z/OS, Unica Campaign, CICS Transaction Server for z/OS, IBM Campaign, IBM MobileFirst Platform Foundation

Hardware
System z: zEnterprise EC12 (zEC12), System z, System z: Integrated Facility for Linux (IFL), System z: System z running Linux, System z: System z running Linux - Red Hat, System z: System z running z/OS

Solution
DB2 Analytics Accelerator for z/OS, DB2 for z/OS, SPSS Modeler, FSS: Banking - Front Office Optimization - Customer Insight, High Availability, System z Software, Business Analytics, Cloud Computing, Customer Relationship Management, Mobile, Smarter Analytics, Smarter Analytics - Grow & retain customers, Web Services, Big Data, Big Data & Analytics: Improve IT, BA - Business Analytics, Exceptional Digital Experience, BA - Predictive Analytics, BA - Predictive and Business Analytics - Capacity Management, BA - Predictive and Business Intelligence - Capacity Management, BA - Predictive and Business Intelligence - Predictive Analytics Enterprise Solutions, BA - Predictive and Business Intelligence - Predictive Customer Intelligence, Big Data & Analytics, Big Data & Analytics: Operations/Fraud/Threats, IBM MobileFirst

Legal information

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