Published on 20-May-2011
“ The employee portal has been particularly successful as it is much easier for staff to process requests for vacations and training, and for HR to manage these requests. It allows employees to manage their vacations more easily, reducing bureaucratic processes by between 30 to 70 percent. ”
Montserrat Torres Torres, Computer Systems Manager, Banco Pastor
Banco Pastor was founded in 1776 and is the second oldest banking institution in Spain. It is among the top ten banking groups in the country with 4,500 employees and 650 branch offices, of which 10 are elsewhere in Europe, the US and Latin America. The bank’s main activities revolve around commercial and corporate banking, internet and telephone banking, and treasury and capital markets.
Banco Pastor was using heavily customized and modular software for its HR functions including its payroll, benefits administration, HR management information system, recruitment, career and training systems and employee Self-Service systems.This highly tailored system required a significant maintenance effort, representing a substantial cost in upkeep. Introducing changes required by new Spanish or EU labor regulations was costly and slow. Banco Pastor wanted to reduce operational costs and cut the time taken to respond to new business regulations.
Banco Pastor implemented SAP ERP Human Capital Management, with SAP NetWeaver Portal providing simple browser-based access for employee self-service. The system runs on two IBM System z10 servers, supporting Linux operating system partitions and IBM DB2 running natively on z/OS.
A hugely complex and modular HR system has been consolidated and simplified using the SAP ERP Human Capital Management solution. The new system has cut administrative processes, reduced complexities and minimized the workload for both the IT and HR departments by 30 percent respectively, translating to significant savings and labor efficiencies. The newly introduced IBM and SAP solution also enables staff to process personnel issues through a web portal quickly and easily, reducing bureaucratic processes by between 30 to 70 percent.
IBM products and services that were used in this case study.
DB2 for z/OS, IBM Domino, IBM Notes, z/OS
System z: System z10
Enterprise Resource Planning, System z Software
IBM Deutschland GmbH, D-70548 Stuttgart. ibm.com/solutions/sap. IBM, the IBM logo, and ibm.com are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of other IBM trademarks is available on the Web at “Copyright and trademark information” at http://www.ibm.com/legal/copytrade.shtml Intel, the Intel logo, Intel Xeon and the Intel Xeon logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product or service names may be trademarks, or service marks of others. This case study illustrates how one IBM customer uses IBM and/or IBM Business Partner technologies/services. Many factors have contributed to the results and benefits described. IBM does not guarantee comparable results. All information contained herein was provided by the featured customer and/or IBM Business Partner. IBM does not attest to its accuracy. All customer examples cited represent how some customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual customer configurations and conditions. This publication is for general guidance only. Photographs may show design models. © Copyright IBM Corp. 2011. All rights reserved. Copyright 2011 SAP AGSAP AGDietmar-Hopp-Allee 16D-69190 Walldorf SAP, the SAP logo, SAP and all other SAP products and services mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries.