Banco Pastor slashes costs and boosts efficiency with SAP and IBM

Published on 20-May-2011

The employee portal has been particularly successful as it is much easier for staff to process requests for vacations and training, and for HR to manage these requests. It allows employees to manage their vacations more easily, reducing bureaucratic processes by between 30 to 70 percent.

Montserrat Torres Torres, Computer Systems Manager, Banco Pastor

Banco Pastor


Deployment country



Banco Pastor was founded in 1776 and is the second oldest banking institution in Spain. It is among the top ten banking groups in the country with 4,500 employees and 650 branch offices, of which 10 are elsewhere in Europe, the US and Latin America. The bank’s main activities revolve around commercial and corporate banking, internet and telephone banking, and treasury and capital markets.

Business need
Banco Pastor was using heavily customized and modular software for its HR functions including its payroll, benefits administration, HR management information system, recruitment, career and training systems and employee Self-Service systems.This highly tailored system required a significant maintenance effort, representing a substantial cost in upkeep. Introducing changes required by new Spanish or EU labor regulations was costly and slow. Banco Pastor wanted to reduce operational costs and cut the time taken to respond to new business regulations.

Banco Pastor implemented SAP ERP Human Capital Management, with SAP NetWeaver Portal providing simple browser-based access for employee self-service. The system runs on two IBM System z10 servers, supporting Linux operating system partitions and IBM DB2 running natively on z/OS.

A hugely complex and modular HR system has been consolidated and simplified using the SAP ERP Human Capital Management solution. The new system has cut administrative processes, reduced complexities and minimized the workload for both the IT and HR departments by 30 percent respectively, translating to significant savings and labor efficiencies. The newly introduced IBM and SAP solution also enables staff to process personnel issues through a web portal quickly and easily, reducing bureaucratic processes by between 30 to 70 percent.


IBM products and services that were used in this case study.

DB2 for z/OS, IBM Domino, IBM Notes, z/OS

System z: System z10

IBM-SAP Alliance

Enterprise Resource Planning, System z Software

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