Published on 9-Sep-2010
“ The XIV Storage System offers greater total capacity at significantly lower overhead, which in our view represents typical excellence from IBM. SAP BusinessObjects and XIV give us a very flexible foundation, helping us to deal with the future’s unknowns. ”
Keith Broad, Director, Information Technology, Bluewater Power
Energy and Utilities
Bluewater Power, based in Sarnia, Ontario, Canada, is a medium-sized utility company, which provides water and electricity to commercial, industrial, and residential consumers in Southwestern Ontario. Created from a merger of several public electricity distribution companies in 2000, Bluewater employs around 100 people, serving some 35,000 customers in total.
Bluewater Power faced three business challenges: new regulations in the energy sector, stricter financial reporting standards, and a mandate to implement smart meters for electrical power. Legislative changes would impact the finance department with new reporting standards. Roles would be created and eliminated, and in combination these changes would produce change in the way the business operates. Existing business systems at Bluewater were unable to cope with the scale and pace of change.
The company implemented a suite of SAP ERP applications, including SAP Customer Relationship Management, SAP BusinessObjects, SAP NetWeaver and SAP Utility Customer e-Services (UCES), on IBM System x3650 M2 servers with Intel® Xeon Processor 5500 series processors, using VMware ESX Enterprise virtualization. Bluewater Power also deployed IBM XIV Storage Systems for data storage and management, with IBM Tivoli Storage Manager to handle backup, archive and retrieval services.
Bluewater Power gains a highly resilient, flexible information infrastructure that aptly addresses current and changing power distribution challenges. Smart meters send detailed hourly interval data for analysis by Bluewater, which packages customers’ hour-by-hour power consumption into bucketed time of use bills. Reduced storage provisioning and management time by 60 to 70 percent, cut physical rack space demand by 50 percent, and avoided hiring one additional IT full-time employee.
IBM products and services that were used in this case study.
Tivoli Storage Manager
, Business Resiliency, Customer Relationship Management, Enabling Business Flexibility, Energy Efficiency, Enterprise Resource Planning, Information Integration, Service Management, Virtualization, Virtualization - Applications, Virtualization - Server, Workload Management
IBM Deutschland GmbH D-70548 Stuttgart ibm.com/solutions/sap IBM, the IBM logo, and ibm.com are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of other IBM trademarks is available on the Web at “Copyright and trademark information” at http://www.ibm.com/legal/copytrade.shtml Intel, the Intel logo, Intel Xeon and the Intel Xeon logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product or service names may be trademarks, or service marks of others. This case study illustrates how one IBM customer uses IBM and/or IBM Business Partner technologies/services. Many factors have contributed to the results and benefits described. IBM does not guarantee comparable results. All information contained herein was provided by the featured customer and/or IBM Business Partner. IBM does not attest to its accuracy. All customer examples cited represent how some customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual customer configurations and conditions. This publication is for general guidance only. Photographs may show design models. © Copyright IBM Corp. 2010. All rights reserved.