A Large European Telecommunication Provider

A large telecom provider teamed up with IBM for a customer-centric simplification and innovation strategy, supported by Oracle solutions.

Co-operative Group Limited

How the Co-op transformed customer service – by rebooting HR processes!


Martins cuts the time taken to place orders during busy periods by 83 percent, providing a superb customer experience all year round.


DNA operates in the competitive telecoms market. Mission-critical daily reporting and analysis was slipping, and aging technology was unable to deliver on time. By implementing the latest IBM server and storage solutions, DNA has gained more than three hours a day, cut costs and leapt ahead of the competition.

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