Garuda Indonesia

National airline enables digital transformation with comprehensive enterprise mobility management

Published on 14 Aug 2016

IBM MaaS360 provides a reliable and sophisticated way to manage mobile devices and content.

Sulistyo Nugroho, Operation Publication Control Coordinator, Garuda Indonesia

Garuda Indonesia

Travel & Transportation

Deployment country


Garuda Indonesia, the national airline of Indonesia, serves over 40 domestic and 36 international destinations. It has been named as one of the world’s best regional airlines by Skytrax. The airline carries more than 25 million passengers annually.

Business need
Garuda Indonesia needed to enable and mobilize its workforce securely. In working towards an “electronic flight bag” for pilots, it sought a comprehensive enterprise mobility management solution.


Using IBM® MaaS360®, Garuda Indonesia can manage all its Aircraft iPads, apps and content securely and centrally anytime and anywhere, and safeguard content in the event of loss or theft.

IBM MaaS360 SaaS Enterprise Mobility Management solution helped increase pilot productivity by 50 percent and Operations staff productivity by 30 percent, and reduced implementation time and cost.


IBM products and services that were used in this case study.

T&T: Operations Planning and Optimization, T&T: Safety, Security and Surveillance, Managing Risk, Mobile

Legal information

1Garuda Indonesia’s first implementation towards an electronic flight bag was an electronic Performance Calculation app for A330 and B777-300 pilots.


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