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Usage and known defect Service Extension for i5/OS

On May 20, 2008 IBM introduced a Service Extension (SE) for OS/400 and i5/OS offering. The SE for OS/400 and i5/OS offering, when combined with the customer's 24x7 i5/OS Software Maintenance coverage, provides:

  1. Basic usage and problem rediscovery support for specified out of service OS/400 and i5/OS product releases
  2. Access through voice and electronic means to remote technical support during standard hours of coverage, Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Time, and around-the-clock coverage for critical problems. New defect support (access to product development) is not available under this offering. If this is required, a services' special bid will need to be submitted.
For a complete listing of unsupported products which are eligible for extended support through the SE for OS/400 and i5/OS, Advanced SWMA and AS/400 Legacy, please see table below which includes start and end dates for each SE. .

IBM Business Partners can contact BPASSIST@us.ibm.com for further information.

New defect (development) support is not included within this offering. If new defect (development) support is a requirement, an IBM services special bid requesting such services will need to be submitted.
The following is the list of products, by operating system VRM, included within the Service Extension for this offering. Restating the product number indicates new code has been added for that release.
 
System OS/400, i5/OS SE Listing
V5R2
Extension ends 4/30/2010
V5R3
Extension starts 4/30/2009 and ends 4/30/2012
DESC
5722-SS1 5722-SS1 IBM Operating System/400 (OS/400 and i5/OS)
NA NA IBM Cryptographic Access Provider, 40 bit
5722-AC2 NA IBM Cryptographic Access Provider, 56 bit
5722-AC3 5722-AC3 IBM Cryptographic Access Provider, 128 bit
5722-AF1 5722-AF1 IBM Advanced Function Printing Utilities
5722-AP1 5722-API IBM Advanced DBCS Printer Support
5722-BZ1 5722-BZ1 IBM Business Solutions
5722-BR1 5722-BR1 IBM Backup Recovery and Media Services (BRMS)
NA NA IBM AS/400 Client Encryption, 40 bit
NA NA IBM AS/400 Client Encryption, 56 bit
5722-CE3 5722-CE3 IBM AS/400 Client Encryption, 128 bit
5722-CM1 5722-CM1 IBM Communications Utilities
5722-CR1 5722-CR1 IBM Cryptographic Support
5733-CO2 5733-CO2 IBM Connect
5722-DB1 5722-DB1 IBM System/38 Utilities
5722-DE1 5722-DE1 IBM DB2 Universal Database Extenders
5722-DFH 5722-DFH IBM CICS Transaction Server
5722-DG1 5722-DG1 IBM HTTP Server
5722-DS1 5722-DS1 IBM Business Graphics Utility (BGU)
5769-FN1 5769-FN1 IBM Advanced Function Printing DBCS Fonts
5769-FNT 5769-FNT IBM Advanced Function Printing Fonts
5733-FXD 5733-FXD IBM Integrated Domino Fax
NA 5722-IA1 IBM Software Integration Assistant
5733-ID1 5733-ID1 IBM Infoprint Designer
5722-IP1 5722-IP1 IBM Infoprint Server
5722-JC1 5722-JC1 IBM Toolbox for Java
5722-JS1 5722-JS1 IBM Job Scheduler
5722-JV1 5722-JV1 IBM Developer Kit for Java
5722-MG1 5722-MG1 IBM System Manager
5722-PD1 5722-PD1 IBM Application Program Driver
5722-PT1 5722-PT1 IBM Performance Tools
5722-QU1 5722-QU1 IBM Query
5722-SM1 5722-SM1 IBM System Manager
5722-ST1 5722-ST1 IBM DB2 Query Manager and SQL Development Kit
5798-TBG 5798-TBG IBM Netview File Transfer Program Version 3
5722-TC1 5722-TC1 IBM TCP/IP Connectivity Utilities
5798-FAX 5798-FAX IBM Facsimile Support
5769-VG1 5769-VG1 IBM VisualAge Generator Server
5722-WDS 5722-WDS IBM WebSphere Development Studio
5722-WSV 5722-WSV IBM Integration for Windows Server
5722-XE1 5722-XE1 IBM Access for Windows
5722-XL1 5722-XL1 IBM Access for Linux
5722-XP1 5722-XP1 IBM Access for Wireless
5769-XW1 5722-XW1 IBM iSeries Access Family
5733-XT1 5733-XT1 IBM XML Toolkit
  5722-DR1 IBM Director for i5/OS
  5733-DR1 IBM Director with VE Console
  5722-E51 IBM Websphere Application Server Express (Part of 5722-WE1)
  5733-ED1 IBM Enterprise Edition Installation Assistant
  5724-F97 IBM WebSphere Host Access Transformation Server (Part of 5722-XW1)
  5722-IWE IBM Web Enablement (Part of 5722-WE1)
5722-DP4 5722-DP4 IBM DB2 DataPropagator
  5733-WSE IBM Workplace Services Express for Enterprise Editions
5722-XH2 5722-XH2 IBM Access for Web
  5648-B45 IBM AFP Font Collection
  5648-E77 IBM InfoPrint Fonts
  5733-SC1 IBM Portable utilities
  5722-WE1 IBM Web Enablement
  5722-WE2 IBM Web Enablement
         
NA Product not available at this release