Installing and Updating the IBM
Configurator for e-business

The IBM Configurator for e-business (e-config) is installed and maintained on your Windows® workstation using the e-padm installation utility. The process has many common elements whether you are doing an initial install or an update. An initial (or first time) install refers to installing e-config on a workstation for the very first time, or after e-config has been uninstalled. An update, or update install, refers to refreshing a previously-installed copy of e-config.

ibm.com end users will not be required to install or update e-config themselves, since it will be "pushed" to their workstations by the usual ibm.com processes. Organizations with a large concentration of configurator users in a single location may choose to install e-config using the LAN re-distribution facility. If you suspect you fall into one of these last two categories, speak to your LAN administrator or team leader.

ALL users, no matter how they installed e-config, must subscribe as an e-config user in order to receive e-mail updates about new code releases. To do this, click Subscribe on the navigation menu on the left, or go to http://www.ibm.com/services/econfig/announce/subscription.htm, and follow the prompts.

Important: Windows 7 and Windows 8.1 users MUST have administrative authority and run e-padm from browser running in Admin mode in order for the install to be successful. Be sure to close ALL browser windows and use the run_epadm.exe to launch a browser to install/update e-config.

To see the complete set of installation instructions, please see the e-config Installation Guidelines.

Make sure your workstation fits the application requirements before installing. Click Workstation requirements on the navigation menu on the left, or go to http://www.ibm.com/services/econfig/announce/disreqs.htm.

e-padm, the e-config installation utility, is a browser-based application with its own integrated documentation on a blue navigation menu to the left. Below is a simple overview of the e-padm process to help you get started.

I. Initial Install

An initial (or first time) install refers to installing the IBM configurator for e-business on a workstation for the very first time, or after e-config has been uninstalled.

To begin an initial install, you must first access the e-padm installation utility. This is available on several IBM portals, such as HoneWeb, CRM WorkSmart, PartnerWorld®, or PartnerCommerce/Servers. Click here for specific access instructions.

A. Install the prerequisites

The e-padm installation utility has a prerequisite of two small programs. These two programs must be installed before the e-config code download can begin. To learn how to get these programs and install them, click Preparations on the e-padm navigation menu. The documentation, which is two pages long, can be printed. The necessary programs are:

These prerequisites only need to be installed one time. If you have already used e-padm, you can skip the Preparations steps and continue as below.

B. Before Installation

Make sure that you will not use reserved folders for e-config installation:
C:\
C:\WINNT
C:\WINDOWS
C:\Documents and Setting
C:\Shared Folders
C:\ProgramData
C:\Program Files (64-bit OS)
C:\Users


And please remember that because e-config is a 32-bit program, only Microsoft® Access® 32-bit version (or Microsoft Office 32-bit version) can be installed on end user machines running 32-bit or 64-bit supported Operating System (OS). Microsoft Access 64-bit version (or Microsoft Office 64-bit) will have a conflict with e-config and should not be installed on the machine.

C. Install the application code, model(s), and price files

Once the prerequisites are in place, you can proceed to the main install process. Re-access the e-padm installation utility over your portal as you did before. This time, to learn how to use the web pages that you will see, click How to Install on the e-padm navigation menu. The documentation, which is seven pages long, can be printed.

To begin the installation process on the e-padm home page, make sure the Install/Update radio button is selected, and then click the Continue button.

Be sure you understand the use of the "twistie" on the e-padm menus. The twistie looks like this twistie pointing rightor this twistie pointing right. The twistie is a toggle with two possible positions. When the twistie pointer points to the right, the section is not expanded. There are other items beneath that do not show. Click on the twistie to expand the section. New items will appear, and the twistie pointer will point down. Click the twistie again, and the section will once again be collapsed into a single item. If there is no twistie showing, there are no items beneath.

Select only the product models you think you will need, as additional models will lengthen your install (and update) times. You will see listings for the required base packages, all the product models and some price files. On an initial install, you must select your price files. If your country uses one of the Combo price files listed, you will only need to click its checkbox. In most countries, you must first click the twistie to the left of each installed product model to see its Prices section, then click the Prices twistie to see all the price files, and then click the checkbox to select your price files.

Once you have selected at least one price file for each of your installed models, you can begin the install by clicking the Install/Update button.

When the install is finished, and e-padm says Done! restart your PC.

D. The IBM Configurator for e-business is now ready to use

On your desktop you will find a plain e-config folder. Click the e-config icon inside it to start the application. (You can drag a copy of this icon onto your Start menu for quicker access.)

If you have not already done so, click the link below and fill out the appropriate subscription form. All users of the IBM Configurator for e-business must complete the subscription form in order to receive e-mail updates about new code releases.

http://www.ibm.com/services/econfig/announce/subscription.htm

II. Update

An update, or update install, refers to refreshing a previously-installed copy of the IBM configurator for e-business.

If you have just finished an initial install, you do not need to do an immediate update as you should (if you have made your selections correctly) have the latest code, models, and price files.

Price files are refreshed daily on the e-padm server, but the price files normally have changed content only on Tuesday. Code is usually refreshed twice a month for scheduled releases, but there may be intermediate releases to support announcements or high-severity defects. A good strategy is to perform an update early each Tuesday unless you have received an e-mail that there is an immediately update available. (Remember that only subscribed users get such e-mails.)

To begin an update, you must first access the e-padm installation utility. This is available on several IBM portals, such as HoneWeb, WorkSmart, PartnerWorld®, or PartnerCommerce/Servers. Click here for specific access instructions.


A. You do not need to do anything about the prerequisites. They are OK as is.


B. Update the application code, model(s), and price files

To begin the update process on the e-padm home page, make sure the Install/Update radio button is selected, and then click the Continue button.

e-padm will remember your selections from the last time you used it, so on the e-padm Install/Update tab (which appears next), as long as your choices remain the same, you will only need to click the Install/Update button.

When the update is finished, and e-padm says Done! you will not usually need to restart your PC. If you do, e-padm will say so in the message box.

C. The IBM Configurator for e-business is now ready to use

Information on the current and prior e-config releases are available on the Release Notes website.


Updated on 25 Jul 2014