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Whitepapers

What is unified communications?

Unified communications and collaboration strategies go beyond VoIP and IP telephony. They help organizations bring together communication and collaboration silos across traditional business boundaries. By providing users with a single, integrated business experience across business applications, communications and collaboration tools, organizations can cultivate more dynamic business systems and more effective business communications. They can build more flexible, real-time business models, allowing them to respond more quickly to emerging marketplace opportunities and competitive threats.

By adopting unified communications and collaboration solutions, organizations can address critical needs, such as improving productivity and responsiveness through real-time collaboration, supporting an increasingly complex and distributed business network and meeting the communications needs of employees no matter where they are, anytime, anywhere.

IBM's Unified Communications and Collaboration solutions make it easier for people to find, reach and collaborate through a converged communications experience.

Integrating communications and collaboration in a rich, multimedia experience — one that can include unified telephony, voice, video communications, instant messaging, Web conferencing, e-mail, voice mail, and business processes and applications — enables a whole new way for individuals, teams and communities to work together in a collaborative and productive manner.

STOP TALKING. START COLLABORATING.

Key Applications

IBM IP-Based Unified Communication and Collaboration Services can give your business a competitive edge, enhance customer experiences, improve efficiency and increase revenue.

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Testimonials

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IBM and Unified Communication and Collaboration Services are improving the way people do business.

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Why IBM?

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IBM brings a wealth of experience and expertise in integrating the hardware, middleware, systems management and software applications, regardless of platform, to successfully implement an integrated business communications solution.

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Resource Center

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Discover your organization´s full potential
Learn more about IBM’s Unified Communication and Collaboration services.

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Contact IBM

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E-mail us  or call

1-800-IBM-7080
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IBM CIO International Channel

Collaborate on the future of IT and business with fellow CIO's

Upcoming Events and Topics of Interest
(scroll down to view a complete list)

"Innovations in Action" Presentation - The Mobile Workforce Revolution
Diane Horton. IBM Canada Human Capital Management Practice Leader - Available on demand till August 12, 2008

UC2 Webcast
Featuring Analyst from Forrester, CIO from Celina Insurance and IBM will speak about their use of Sametime for Unified Communications

Register and bookmark UCinCanada.ca for a comprehensive site on Unified Communications including:

  • UC Survey - Participate in the survey and be able to review the survey results.
  • Paths to UC – Which one is yours? Webinar
  • UC Assessment Tool – Is UC a fit for your organization?
  • UC Survey Results
  • UC Jam Clips
  • UC Interactive Event: Info-Tech Live! Driving Efficiency with Unified Communications – September 16