At IBM, we provide a range of service level options based on your specific product type. Choose the option that best meets your service needs. Service must be purchased during the original product warranty period, and your service term begins concurrently with the product warranty.
|Product type||Onsite repair/exchange|
|24x7 same day||9x5 next day|
|IBM mobile products||1, 2, 3 or 4 years|
|IBM desktop PCs||3 years||3 years|
|IBM monitors1||3 years||3 years|
|IBM servers||3 years|
|IBM printers||1, 3 or 5 years||1 or 3 years|
1Monitors recieve onsite exchange.