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Activation form

Warranty and maintenance options

To activate the ServicePac, please provide your name and contact information, ServicePac authorization number, date of purchase, machine type, machine model, and machine serial number for each computer you want to activate.

The fields indicated with an asterisk (*) are required to complete this transaction; other fields are optional. If you do not want to provide us with the required information, please use the "Back" button on your browser to return to the previous page, or close the window or browser session that is displaying this page.


Company information

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Product registration

Your ServicePac registration can be submitted in one of two ways:

  1. By attaching a formatted file
  2. By entering the required information in the table below (up to 25 entries allowed)

1. Submitting a formatted file

You can also provide information in an ASCII text file format, which can be attached to an e-mail by clicking on the "E-mail" button. Please note, If you attach an ASCII text file, all typed hardware information will not be transmitted.

If you use the e-mail function, you can attach a file containing the computer information by using the >file< attach function (Click here for the file format specifications).

Please be sure to include your CompanyName name and CompanyAddress1, as well as your contact information in the e-mail.

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2. Completing the table

  1. Enter your authorization number in the box below
  2. Enter your ServicePac purchase date in the box below
  3. Directly enter the hardware data into the table below
  4. Click "Submit" at the bottom of the page

Directly enter the computer information and then click on the "Submit" button at the bottom of this form.

Enter your authorization number, your VAxxx or your VPxxx number in the box below. The number can be found on your invoice or in your ServicePac email confirmation. If you do not have this number please contact your point of purchase. If you need further assistance contact our ServicePac Support Desk at 1-888-956-7227.


If "Yes", please specify the number of machine you have:

ServicePac part number
7 characters
Machine purchase date
mm/dd/yy
Machine type
4 digits
Machine model
3 characters
Machine serial number
7 or 9 characters
e.g. 4300939 04/15/98 2625 FE9 23AA100
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When you have finished entering all of your machine data, click on the "Submit" button below to start the activation process.

Please note: Upon submission of this activation form to IBM, all sales are final for both hardware and software services.


E-mail: Stay informed about IBM products, services, and other offerings! If you want to stay informed by e-mail, please let us know by checking the box below.

E-mail: Yes, please have IBM or an affiliate send me e-mail.

Other communications: IBM or an affiliate or selected organizations may keep you informed about IBM related products, services and other offerings through ways other than e-mail, for example, by telephone or postal mail. If you do not want us to use the information you provided here to keep you informed through other ways, please indicate in the box below.

Other communications: Please do not use the information I have provided here.


Attention: After the verification process accepts the data, you should receive a message "IBM ServicePac activation confirmation - Thank you for activating your ServicePac." You will be contacted by us if additional information is required for completing your ServicePac activation.

By clicking "Submit", you agree that IBM may process your data in the manner indicated above and as described in our Privacy policy.