|
|
| |
 IT Managed Services
 |
| | |
| |
On-Site Services
Helpdesk and Desktop Services
License Management Services
|
|
IT Managed Services help customers shed concern for the day to day operations of their IT environment, and let them focus on their business priorities.
Solutions offered through IT Managed Services serve to:
- Address customer skill shortage and high cost of attracting and retaining critical resources by providing on-site, dedicated resources.
- Help customers reduce total cost of support and increase end-user satisfaction.
- Provide management services for mid-range and mainframe environments.
- Provide single point of contact for help desk services.
- Offer server management, 7x24 operations support, second-level helpdesk, service management, OS upgrades, performance, capacity reporting, problem/change management .
- Easy-to-buy services package that offers small and medium business reliable IT support .
- Addresses gap in lifecycle management (software license optimization and compliancy).
|
For further information please contact:
Christine Brezina cbrezina@ca.ibm.com 905-316-8090
Don Blue dblue1@ca.ibm.com 905-316-4066
Customer Service 1-800-426-2255
|
| |
 | Email us |
 | 1-800-426-2255 |
| Fax | 1-877-411-1329 |
|
|
|
3600 Steeles Ave E Markham, Ontario Canada L3R 9Z7
105 Moatfield Drive Toronto, Ontario Canada M3B 3R1
|
|
|
|